Durban, KwaZulu-Natal, South Africa
I help startups and fast-growing e-commerce brands build the operational foundations they need to scale. Over the past 10+ years, I've worked with businesses across the US, EU and South Africa, leading operations, project management and cross-functional teams through periods of rapid growth. My experience spans Amazon, Shopify and DTC e-commerce, where I've helped companies streamline operations, improve customer experience, launch products, implement scalable systems and keep growing without the chaos. What I enjoy most is turning ambitious ideas into clear execution. Whether it's improving workflows, leading complex projects, building high-performing remote teams or creating operational structure, I love bringing clarity to businesses that are scaling quickly. Throughout my career I've worked closely with founders and executive teams, helping bridge the gap between strategy and execution. From startup environments to multi-million dollar e-commerce businesses, I've led global teams, managed international projects and built processes that improve efficiency, accountability and long-term growth. My expertise includes: • E-commerce Operations (Amazon, Shopify & DTC) • Project Management • Operational Excellence & Process Improvement • Systems Implementation & Automation • Global Team Leadership & Performance Management • SOP Development & Business Scaling • Cross-functional Leadership • Customer Experience & Operational Strategy I hold a BCom in Finance together with a Postgraduate qualification in Management, giving me a strong commercial foundation alongside hands-on operational leadership. If you're looking for someone who can bring structure to complexity, build scalable operations and help your business grow with confidence, I'd love to connect.