Shandy Joy Mariano

General Virtual Assistant | Personal/Executive Assistant| Social Media Manager | Product Researcher

Capas, Central Luzon, Philippines

About

Experience

  • Financial Advisor at Sun Life
    Sep 2024 - Present · 1 yr 10 mos

  • Product Researcher at Self-employed
    Jun 2022 - May 2026 · 4 yrs

    Skilled in product and keyword research, competitor analysis, and optimizing product listings for better visibility and sales. Experienced in using AI SEO tools and e-commerce platforms to identify profitable opportunities and improve rankings.

  • Graphic Designer at Customizing Invitation
    Jan 2023 - Jul 2025 · 2 yrs 7 mos

    Designed custom invitations based on client specifications. Communicated closely with clients to understand their vision and preferences. Produced high-quality designs for both digital and print mediums.

  • Virtual Assistant at ICON. AMSTERDAM
    Aug 2024 - May 2025 · 10 mos

    Experienced and efficient customer service professional with a strong ability to navigate multiple systems and platforms seamlessly. Skilled at quickly learning new processes and adapting to dynamic workflows. Familiar with Gorgias and Shopify, enhancing my ability to deliver top-notch support in e-commerce environments. Able to manage high volumes of tickets while maintaining quality and timeliness, even in high-pressure situations. Seeking a role that utilizes my moderate to professional experience in delivering exceptional customer service.

  • Marketing Assistant at Metro Clark Waste Management Corporation
    May 2023 - Jan 2025 · 1 yr 9 mos