Greater London, England, United Kingdom
An enthusiastic individual who is now looking to transition into Data Analytics, following an extensive career in communications, events management and small business management. Recently completed a Data Analyst traineeship to build on the fundamental skills of attention to detail, budgeting and problem solving that has been utilised in all previous roles. Thrives with accountability in high-pressure environments and is highly motivated in identifying and solving problems while proactively seeking out areas for improvement based on both data and intuition. Possesses an extensive and adaptable communication skillset, equally comfortable in presenting to Executives as with outbound public relations and high footfall tradeshows. An excellent organiser and facilitator who uses time management as a strength, and is capable or calming others and facilitating stress free environments that would otherwise become inefficient; enjoys team-based collaborative culture, but has also enjoyed success working independently as a small business owner. Most recently took a young family-based career break and now looking to continue my career down this new Data Analytics pathway.
● Proactively undertook a Data Analysis course as a means to pivot into an analytical career path, building on the attention to detail, ability to identify and explain trends that has been used in previous roles ● Completed 3 projects, displaying advanced Microsoft Excel skills to cleanse data sufficiently satisfy company policies, and to present usable summaries using PivotTables, charts and data tables ● Reviewed large data sets using descriptive statistics, with a solutions-oriented and hypothesis-based approach to problem finding, problem solving and issue resolution, building data-based evidence to support or refute the hypotheses and provide actionable business insights ● Presented findings to internal clients with a 2-way communication loop to facilitate informed decision making, including visual reports and charts to ensure business stakeholders could quickly see the important findings ● Recommended changes to products or services based on customer feedback ● Collected, analysed, and stored data in an organised manner to ensure simple and efficient retrieval when required ● Reviewed and quality checked data for accuracy and concise presentation ● Considered the benefits of utilising Data Analysis in Sales, Marketing, Operations, Finance and Customer Care, and developed the skill of storytelling with data to be an asset within any of these functions
Front Desk Receptionist Volunteer
● Sole director for a small business, sourcing and selling formal women’s evening wear in retail environments ● Designed and created the website to build the brand, and integrated it into marketing tools such as social media and Google Analytics ● Sourced clients through digital marketing and trade shows, providing exceptional customer service to maximise customer loyalty and lifetime value ● Planned and Coordinated Sponsorships for events and micro-influencers ● Negotiated favourable terms and pricing agreements with hotels, vendors, caterers, and other providers for service at special events, saving on annual budget and maximising profits ● Extensively Networked, persuaded various corporations, small businesses, and enterprises to get involved with our events and piggybacked on their brand awareness to acquire new clients ● Created and published various forms of digital marketing, quality checking them before publication
● Supported the Mayor, his executive and other council departments in a wide range of internal and external communications, promoting council facilities to generate revenue and raising awareness of public issues ● Provided strategic advice and support to every part of the council, enhanced communication between different departments and the executive team, fostering a sense of teamwork and collaboration ● Contributed to the design, print, photography, media sales and media buying functions, with a significant focus on digital media in a highly publicly scrutinised environment ● Utilised Adobe Photoshop and Creative Suite 5 and 6 to create newsletters and content using the Content Management System ● Planned and coordinated government initiatives, business development events, opening events and community events ● An ambassador of the organisation in working with multiple local stakeholders to achieve positive outcomes, and maintained positive relationships with community groups, businesses, and residents
● Supported Business Managers within Lloyds Corporate Bank