Pune District, Maharashtra, India
• Managed a portfolio of 8 Salesforce and SAP projects (£25K–£80K), leading client engagement, kickoff, onboarding, and governance across IST/GMT regions. • RWG Sales Cloud Implementation - Delivered RDS+ Salesforce Sales Cloud in 6 weeks; led sprints, risk management, cutover planning, and hypercare. • Natara Marketing Cloud Implementation - Owned full delivery for a 1,000+ user rollout from design sign-off through SIT, UAT, go-live, and post-go-live hypercare. • Openfield SAP Upgrade - Managed SAP BW & BOBJ upgrade across DEV, QA, PROD; drove cutover, stakeholder sign-off, and hypercare with minimal downtime. • Marley Data Migration - Delivered automated data refresh solution for Salesforce and SAP; led design, migration, and validation with cross-functional teams. • Groupe Atlantic Lifetime Warranty - Delivered a Salesforce payment solution integrating BACS and card payments, reducing manual effort and improving automation. • AMS Accounts (Natara, Marley, Openfield, TNLCF, DORSuite, TK Access) - Managed 250+ tickets/year with 98% SLA compliance; led Scrum ceremonies, client calls, and a 25-member cross-functional team. • Governance & Reporting - Managed SOW, WBS, RAID, budgets, and burn-rate; controlled scope, validated invoices, and delivered 150+ status reports for stakeholders.
• Enterprise Asset Management (MEAN Stack) - Delivered end-to-end across 10+ sprints; managed full SDLC, leading sprint planning, backlog, governance (SOW, WBS, RAID), and stakeholder reporting. • Vehicle Indent Management (MERN Stack) - Delivered from build to production via Kanban; led sprint planning, progress tracking, cross-team facilitation, and reporting updates to VPs and Business Heads.