Shailendra Tomar

Senior Salesforce DevOps Engineer

Bengaluru, Karnataka, India

About

I lead Salesforce and GTM systems that drive revenue operations for high-growth tech companies. Most recently at MongoDB, I owned the end-to-end strategy for our global Salesforce instance serving 3,000+ users across Sales, Marketing, and Customer Success. What gets me excited? Building systems that make sales teams more effective and operations more predictable. I bridge the gap between business stakeholders and technical execution — whether that's designing integration architecture between Salesforce, Workato, and Slack, or implementing CI/CD pipelines that reduced release issues by 90%. A few things I'm proud of: Led AI integration initiatives (Copilot, Cursor) that reduced manual effort by ~40% Cut Salesforce storage costs by 15% through strategic data archiving Partnered with Security teams to maintain SSO and audit readiness across global teams I'm passionate about working where technology directly enables business outcomes — and I'm particularly interested in roles where I can own the CRM and GTM application portfolio end-to-end. Let's connect: You can reach me at [email protected]

Experience

  • Senior Salesforce DevOps Engineer at MongoDB
    Nov 2022 - Present · 3 yrs 8 mos

    Owned the global Salesforce instance serving 3,000+ users — a core component of MongoDB's GTM tech stack. • DevOps Excellence: Implemented CI/CD pipelines using Gearset, Jenkins, and Git, reducing release-related issues by 90%. • AI & Automation: Championed Copilot and Cursor integration, reducing manual effort by approximately 40%. • Cost Optimisation: Reduced Salesforce storage costs by 15% through strategic data archiving and data hygiene policies. • Security & Compliance: Partnered with Security teams to manage user access, SSO, and audit readiness across global teams.

  • Salesforce Administrator at JPMorganChase
    Mar 2019 - Nov 2022 · 3 yrs 9 mos

    Led technical administration for 2,500+ users across Sales and Service teams. • Acted as primary technology liaison between IT and business units — translating requirements into scalable technical solutions. • Managed end-to-end application integration, optimizing lead lifecycle and bi-directional data sync. • Built complex automation workflows, validation rules, and custom objects streamlining sales processes. • Drove user adoption through training, documentation, and stakeholder communication.

  • Salesforce Administrator at EVRY India
    Dec 2018 - Feb 2019 · 3 mos

    Participated & learned the pre-sales POC development Attained Salesforce Ranger Title while learning new modules on Trailhead

  • Salesforce Administrator at Synechron
    Jun 2016 - Nov 2018 · 2 yrs 6 mos

    Acted as Salesforce Administrator for GroupM (Xaxis) with 1000+ active users Delivered config-level development stories changes and third-party integration Single-handedly managed support requests during IST timing for APAC & EMEA region.

  • Syntel (2 yrs 7 mos)
    • Software Engineer
      Dec 2014 - Jun 2016 · 1 yr 7 mos

      Attained graduate training in Java Learned Salesforce and started contributing as Salesforce Developer for Moody's Investor Services Worked on Custom Object, Reports, Triggers, Apex Class, Visual Force Pages, Dataloader

    • Graduate Trainee
      Dec 2013 - Dec 2014 · 1 yr 1 mo