United States
Project Manager – Advanced UX / HMI Programs Leading end-to-end design and delivery of advanced User Experience (UX) and Human-Machine Interface (HMI) initiatives, driving innovation across concept development, usability validation, and global implementation. • Collaborate with cross-functional stakeholders including Brand, Technology, Innovation, and Design to define & deliver intuitive, high-impact user experiences • Apply Ergonomics and Human Factors Engineering principles to validate design concepts and models before entering development phases. • Facilitate and lead creative workshops, expert evaluations, and user testing to drive design excellence and alignment with customer needs. • Coordinate global, cross-functional collaboration to deliver products that are intuitive, human-centered, and aligned with best-in-class UX standards.
Outbound Performance Lead – Global Quality – Led outbound quality and warranty performance for global export regions, improving customer satisfaction through proactive containment and defect prevention. • Applied global quality standards across plants, distribution centers, ports, dealerships • Established Sensitive Market Inspection across three assembly plants. • Delivered measurable results: +17% South America Export Warranty improvement (YoY) | +29% Europe Export Warranty improvement (YoY) | +17% Export Battery Warranty improvement (YoY) Electrical Wiring Project Engineer/Manager – Implemented Electrical Diagnostic tool (Tracer) on new product launches to assist with fast repair & root cause and increase in electrical throughput / units saved. • Led implementation & tool setup at all electrical test zones; Managed deployments of customized enhancements in addition to core functionalities • Monitored & validated tool accuracy with respect to vehicle faults (DTCs); Applied process control techniques to ensure compliance of tool usage • Managed feedback process of triaging identified issues & root causes: Engineering/Design/Supplier/Manufacturing • Monitored tool’s KPl’s & metrics for efficiency gains in respective electrical test zones: Increased # of units saved Online & decreased MTTR; resulted in $1.1M annual cost avoidance per vehicle line
Electrical Wiring Project Engineer/Manager – Implemented Electrical Diagnostic tool (Tracer) on new product launches to assist with fast repair & root cause and increase in electrical throughput / units saved. • Led implementation & tool setup at all electrical test zones; Managed deployments of customized enhancements in addition to core functionalities • Monitored & validated tool accuracy with respect to vehicle faults (DTCs); Applied process control techniques to ensure compliance of tool usage • Managed feedback process of triaging identified issues & root causes: Engineering/Design/Supplier/Manufacturing • Monitored tool’s KPl’s & metrics for efficiency gains in respective electrical test zones: Increased # of units saved Online & decreased MTTR; resulted in $1.1M annual cost avoidance per vehicle line
RMS Product Owner/Manager – Led transformation of the global Quality audit process through automation via the Readiness Management System (RMS), improving efficiency and user experience. • Delivered 150+ key features & enhancements, achieving $800K annual savings • Managed development, integration, UX/UI design, and UAT for prod deployment • Standardized issue identification across 4,000+ users, aligning global audits with WCM / NA region quality principles.
Conducted quality control measures to assess the readiness & performance of vehicle sub-systems + 3rd party suppliers during pilot / launch phases. Assessed processes to specifications for conformity to technological & quality requirements. • Published Global Quality Corporate Standards for execution across all regions • Conducted quality assessments on Powertrain components across 4 new vehicle launches (KL, DT, JT, TRX), identifying, root-causing, and closing 600+ issues. • Applied Continuous Improvement methodologies including Lean Six Sigma, Poka-Yoke, and PFMEA to optimize tools, station footprint & reporting processes • Developed and tracked KPIs, achieving 95% Job1 readiness and zero build defects across all product lines.
Performed commissioning and validation of state-of-the-art $750M production facility in implemented SAP (PLM) for five facilities, standardizing production processes and improving operational efficiency. • Validated production equipment via Operational & Performance Qualifications (OQ/PQ) against performance guarantees. • Led process improvements and standardization through SAP, redesigning manufacturing workflows. • Managed 300+ Engineering Change Records (ECRs) and migrated 100+ products by updating BOMs & SOPs • Developed Critical-to-Quality (CTQ) standards for multiple products. • Supervised and trained teams on SAP Product Lifecycle Management (PLM) module
Research and Design of Robotically controlled flexible endoscopes. Examined the current state for the application of a robotically controlled flexible endoscope used in non-invasive, upper endoscopy. Examined mechanical and assembling techniques of the design by integrating DFMA principles. • Research on modern designs of endoscopes and their respective components/parts • Designed and developed a full scale working prototype • Responsible for material selection as well as DFMA • Performed extensive cost-benefit analysis on the parts of the endoscope • Thorough background research on current market designs and parts
Commissioning and validation of state-of-the-art $750M production facility in Hamilton, Ontario. Conducted performance guarantee tests on thermal lines and equipment. Data migration from legacy systems to SAP and building a database. • Monitored and evaluated transition of 100+ products into new facility. • Consolidation and analysis of data • Created and modified engineering records (ECR) and notice of changes (NOC) for 200+ SKUs • Validated equipment based on operational and performance qualifications (OQ, PQ) against performance guarantees (PG) and identified problems and solutions for optimal efficiency • Assisted in thermal mapping as well as validation of the Alkar Smokehouse – JCON