ShahidaAkter Munni

Career Break

Dhaka, Bangladesh

About

Customer Service Executive | Expertise in CRM and IM Experienced Customer Service Executive -IR at Bahok Courier, skilled in CRM and Instant Messaging platforms. Dedicated to delivering excellent customer support, resolving issues efficiently, and ensuring client satisfaction.

Experience

  • Customer Relationship Manager(CRM) at ACI Logistics Limited
    Jan 2018 - Jun 2018 · 6 mos

    Skill- leadership, communication skills, problem-solving abilities, attention to details and solid Customer Care expertise.

  • Insurance Manager (IM) at Grameenphone Ltd
    Mar 2016 - Apr 2017 · 1 yr 2 mos

    Skills - Communication, Organization,Time management, Customer service, Negotiation, Policy analysis