Rochester, New York Metropolitan Area
I help teams grow from scrappy to sustainable by creating the structure, processes, and visibility that keep work moving forward. Over the past 10+ years, I've worked across real estate operations, agency operations, client service, and consulting—helping teams improve workflows, manage projects, implement systems, and create better experiences for both clients and employees. The central theme in my work has always been helping people navigate complexity with confidence. My experience includes executive support, transaction coordination, project management, process improvement, software implementation, client onboarding, and cross-functional operations. Whether I'm supporting leadership, coordinating complex projects, or helping teams adopt new ways of working, my focus is always the same: create clarity, build trust, and ensure nothing important falls through the cracks. I'm particularly interested in opportunities spanning operations, project coordination, client success, program management, and business operations—especially within organizations that value service, communication, and sustainable growth.
The Jenna May Team of Keller Williams Realty Greater Rochester