San Diego, California, United States
Making the world's most productive CEO more productive!
Making the world's most productive CEO more productive!
Oversaw day-to-day work of a global team of engineers, driving the achievement of strategic goals and objectives through the product development roadmap. Managed budget and spearheaded projects. Ensured the flawless execution of operations by implementing effective policies and technical business tools including CRM, project management, and sales management systems. - Researched, selected, and implemented internal processes and systems to facilitate all business functions. - Spearheaded the launch of pilot sales strategy, hiring and training the sales team to achieve 92% qualified lead-to-pilot user conversion rate. - Developed compelling investor pitch deck that was successful in acquiring investment funding. - Closed the business following the unexpected death of my co-founder.
Reporting to CEO, managed sales functions and oversaw team of 15+ sales professionals. Conducted company-wide workshops on topics intersecting sales and general operations. Regularly reviewed department and company-wide budget. - Increased the lead-to-sale conversion rate of each existing sales team. - Established and managed company’s first remote quality assurance team, deployed to provide actionable performance data to the team managers. - Designed and implemented a cross-departmental, six-week training program that drove a culture of collaboration throughout geographically dispersed team members.
Partnered with clients as a strategic advisor, collaborating with C-suite to formulate marketing and communications strategy and ensure clients met their business goals with maximum return on investment (ROI). Liaised between client and technical support team. Oversaw client and new hire training. Developed forecasts and reports to plan for and assess performance of individual and team portfolio targets including renewals, upsells, and QBRs. - Assisted in the recruitment, screening, interviewing, hiring, and training of multiple new hires.
- Program Assistant at the Open Society Justice Initiative of the George Soros Open Society Foundations (New York City): provided full administrative support to a local staff of 40 and global staff of 80; managed the Justice Initiative internship program; project manager and researcher for the Justice Initiative Monthly Digest, a newsletter offering updates on the organization internally as well as the most recent academic articles on international human rights issues - Office Manager at the Institute for Economics and Peace (Sydney): Office management for 3 philanthropic companies; Executive Assistant to Founder/ Executive Chairman; Assisted the communications team with management of social media sites