Istanbul, Türkiye
With 17 years in banking, I’ve built solid experience in foreign trade, international payments, and SWIFT operations. I enjoy finding practical, compliant solutions and making processes more efficient. I’ve had the chance to lead teams, support operations, and build strong partnerships across borders.
* Review and execution of corporate customer account opening processes * Execution of deposit, remittance, EFT, and SWIFT transactions * Ensuring compliance checks and monitoring adherence to internal procedures * Preparation and sharing of transaction reports * Providing operational support to the corporate banking unit * Managing daily financial operations (cash flow, payment processes, collections, etc.) * Analyzing financial risks and taking necessary actions
* Execution of domestic and international money transfers * Preparation, control, and transmission of SWIFT MT1xx, MT2xx, and MT9xx message types * End-to-end management of Western Union transactions * Monitoring and minimizing operational risks based on transaction volume * Providing technical support and transaction consultancy to branches on operational matters * Ensuring timely, accurate, and regulatory-compliant management of all incoming and outgoing international payments
* Reviewing and processing letter of guarantee requests received from corporate branches via the system * Timely and accurate execution of repayment transactions for export loans provided by Türk Eximbank * Execution of international foreign trade payments via SWIFT * Providing operational and regulatory consultancy to branch staff on foreign trade transactions * Corresponding with relevant internal departments to fulfill branch requests * Monitoring and guiding the daily tasks of a small operations team * Reviewing procedures and providing suggestions to enhance process efficiency * Conducting interbank correspondence related to foreign trade operations when necessary
* Ensuring end-to-end management of all operational transactions within the branch * Handling daily cash operations, foreign currency exchange, and customer account activities * Performing KYC (Know Your Customer) and AML (Anti-Money Laundering) checks for domestic and international money transfers * Preparing daily, weekly, and monthly operational reports for Ziraat Bank Head Office * Executing transactions in compliance with local regulations in both Iraq and Turkey * Monitoring and guiding branch staff, supporting internal audit processes * Managing customer relations, resolving complaints and requests effectively * Representing the branch in external meetings with public institutions, private sector representatives, and clients * Supporting the Branch Manager and acting on their behalf when required