Serranas Gökden

Category Specialist SDA | Instock | @Hepsiburada

Istanbul, Türkiye

About

Experience

  • Hepsiburada (2 yrs 6 mos)
    • Category Specialist | Instock | SDA
      Aug 2025 - Present · 1 yr

    • Marketplace Category Specialist | TV&NonTV
      Feb 2024 - Jul 2025 · 1 yr 6 mos

  • E-Commerce Specialist @Converse at Eren Perakende
    Oct 2023 - Feb 2024 · 5 mos

  • Getir (2 yrs 5 mos)
    • Growth/CRM Specialist @GetirLocals
      Apr 2023 - Oct 2023 · 7 mos

      * Making marketing communications such as app push, e-mailling, banner and pop up in the app interface * Running A/B tests constantly and delivering new approaches to get improving results on the comminication. * Making and editing marketing communications of trigger and other pushes over Braze * Making acquision, churn, retention on customer growth plans. * Customer segmentation and analytics * KPI tracking of traffic, budget and note plans. * Establishment and follow-up of relevant promotions

    • Marketplace Excellence Specialist
      Jun 2021 - Apr 2023 · 1 yr 11 mos

      * Monitoring and communicating the performances of business partners within the body of GetirLocals on a weekly and monthly basis. * KPI tracking, data reporting and data analysis for performance improvement. * Presenting certain metrics with analysis, transferring them to the relevant teams and ensuring the follow-up of the metrics. * Providing process monitoring, analysis and improvement suggestions on the operation processes of GetirLocals. * Category tracking in the electronics category area. Following the sales, performance and store product metrics of the relevant brands, analysis and reporting, establishing relevant communications.

  • E-Commerce Operations Intern at DHgate.com
    Apr 2019 - Jul 2019 · 4 mos

  • Finance Intern at İETT
    Jun 2018 - Aug 2018 · 3 mos