Serkan Yanardağ

Director of Quality Management @ Pazarama | Ensuring Quality Standards

Istanbul, Türkiye

About

With over 15 years of IT expertise, I specialize in transforming quality processes through AI-driven automation and robust integration strategies. Currently, as Tech Lead at Pazarama, I focus on building self-healing frameworks and scaling quality for complex e-commerce ecosystems. Core Technical Focus: AI-Driven Testing: Leading the shift toward AI-assisted test generation and self-healing automation (Healenium). Contract Testing: Implementing Contract Testing strategies to ensure seamless microservices integration and reduce end-to-end dependency. Modern Stack: Architecting scalable frameworks with Playwright, JavaScript, and Cypress. Quality Strategy: Driving CI/CD excellence and high-level technical leadership.

Experience

  • Pazarama (Full-time · 3 yrs 8 mos)
    • Director of Quality Management
      Nov 2024 - Present · 1 yr 8 mos

    • Head of QA | Techinal Software Support | E-commerce Integration
      Nov 2022 - Nov 2024 · 2 yrs 1 mo

  • Senior Manager | QA at Deloitte
    Aug 2020 - Nov 2022 · 2 yrs 4 mos

  • Turkcell Technology (Istanbul, Istanbul, Türkiye)
    • Senior QA Team Lead
      Aug 2018 - Aug 2020 · 2 yrs 1 mo

      • Headed various mobile (IOS, Android) applications' QA teams (Dergilik, Fizy, Upcall, GollerCepte) working with Agile methodology. • Designed mobile and web test automation strategy and supervised test automation process. (Our own framework based on Selenium and Appium) • Standardized and counselled quality metrics to the team members and other stakeholders. • Managed testing initiatives, formulated to define metrics, standards, methodology and necessary testing precautions and scheduled execution.

    • Senior Technical Product Manager
      Jan 2018 - Aug 2018 · 8 mos

  • Process & Quality Management Senior Business Consultant at ING Türkiye
    Nov 2015 - Jan 2018 · 2 yrs 3 mos

    • Supervised all agile teams as an internal trainer about "testing in agile" and "test management tools" during the agile transformation project. • Operated test automation tool implementation project (Cucumber -BDD) for mobile, web, backend applications. • Orchestrated static code analysis process (CAST tool) and achieved the creation of a robust code development architecture.

  • Avea (6 yrs 7 mos)
    • Application Test Architect
      Jun 2014 - Oct 2015 · 1 yr 5 mos

      o Managing and Auditing outsourced Test group that works for Avea Test Department. o Distributing tasks between Test team members. o Tracking and Reporting test tasks at important projects. o Agreeing test strategy of important & high-risk projects o Reviewing test scenarios based on the scope, technical solution and functional requirement documents of the demands/projects. o Troubleshooting critical test execution problems. o Being responsible of orientations and trainings of new/current team members for applications (CRM, MW, and VAS) and IT Test group including all Application test environments.

    • Software Test Senior Specialist
      Apr 2009 - May 2014 · 5 yrs 2 mos

      o Preparing functional, integration and performance test scenarios via using requirement analyses and use case documents. o Estimating testing size, testing effort, testing cost of the projects. o Executing tests in important CRM solutions / VAS Solutions / Middleware projects. o Experienced in all phases of the software testing life cycle and application testing specially at functional, integration and usability tests. o Experienced in more than 50 internal Avea Applications.