Serge Arbogast

C-Suite Technology Executive | AI · Digital Infrastructure · Defence & Public Sector | Middle East & Global

Riyadh, Saudi Arabia

About

Executive technology leader with 24 years of experience across telecoms, cloud, digital infrastructure, and smart-city ecosystems. I have held CTO, CTIO, COO, and CEO roles across the Middle East, Southeast Asia, Europe, and Africa — building and scaling organisations, driving large-scale transformation, and engaging at C-level with some of the region's most strategically significant institutions, including defence, public sector, energy, and BFSI. Currently based in Riyadh, leading operations and programme delivery for major national and giga-project clients across Saudi Arabia, with a growing focus on AI-driven operations and enterprise technology strategy.

Experience

  • DETASAD (Riyadh, Saudi Arabia · On-site)
    • COO
      Apr 2025 - Present · 1 yr 4 mos

    • Chief Technology & Information Officer
      Jan 2024 - Apr 2025 · 1 yr 4 mos

    • Senior Vice President - Technology & Customer Operations
      Mar 2023 - Jan 2024 · 11 mos

  • PT Sampoerna Telekomunikasi Indonesia (Full-time · 6 yrs 1 mo)
    • CEO - Chief Executive Officer
      Feb 2021 - Aug 2022 · 1 yr 7 mos

    • Chief Technology & Information Officer
      Aug 2016 - Jan 2021 · 4 yrs 6 mos

      Net1 indonesia is a MNO operating LTE network on band 31 450Mhz, and addressing B2C in rural areas as well as B2B and B2G.

  • Ericsson Indonesia (2 yrs 1 mo)
    • Head of Project Office CD RAN - BUGS Business Unit Global Services
      Apr 2015 - Apr 2016 · 1 yr 1 mo

    • Strategy Director
      Apr 2014 - Mar 2015 · 1 yr

  • Head Technology Operations (Network & IT OSS/BSS) at PT AXIS Telekom Indonesia
    Sep 2012 - Mar 2014 · 1 yr 7 mos

    General Management of Subscriber Service Ecosytem & Technology Operations including Network, VAS, IT BSS and Service Platforms  Responsible for Service & Network Transition, Operations, Quality & Continual Improvement  Responsible for Network, IT Service platform & BSS, and VAS  Responsible for service Management, Assurance & Fullfilment  Responsible for Partner Contract Management with Multi MS Partner and SLA & KPI Mgt  Operational Interface to Network, IT (OSS/BSS/VAS), Product & Services Mgt, Customer Care and Revenue Assurance  OPEX Budget Planning & Management in line with corporate strategy & business plan  ROI return of Investment and revenue Analysis  Technology Operations strategy and Roadmap  Network & IT Audit and recovery/Operational Efficiency Plan  Introduction of ETOM & ITIL v3 framework

  • General Manager Network Development & Performance Management at Huawei Indonesia
    Feb 2011 - Aug 2012 · 1 yr 7 mos

    General Management of Operational Planning , Capacity Management, Performance & Optimization, on behalf of operator with full E2E ownership of Radio, Transmission, Core CS/PS, HLR/STP, DCN, IPBB, ISP and VAS within a Commercial swap/expansion MS contract on Huawei/NSN platform GSM & UMTS