Serena Roan

Guest Experience Representative

New York, New York, United States

About

Experience

  • Madison Square Garden Entertainment Corp. (Part-time · 2 yrs 10 mos)
    • Guest Experience Representative
      Sep 2024 - Present · 1 yr 10 mos

    • Tour Guide
      Mar 2024 - Present · 2 yrs 4 mos

    • Tour Assistant
      Sep 2023 - Apr 2024 · 8 mos

  • Standardized Patient at Icahn School of Medicine at Mount Sinai
    Sep 2023 - Present · 2 yrs 10 mos

  • Transcriptionist at GMR Transcription Services, Inc.
    Feb 2022 - Present · 4 yrs 5 mos

    I accurately transcribe significantly detailed audio and video files, mainly medical and court proceedings.

  • Visitor Experience Associate at The Shed (NY)
    Jun 2023 - Dec 2024 · 1 yr 7 mos

  • Vendor at Theatre Refreshment Company
    Oct 2021 - Nov 2023 · 2 yrs 2 mos

    I measured out and served select sized beverages and snacks to theatre patrons in their seats before the show begins and again during intermission