Sepideh J.

Commercial Operations Leader | AI-Powered Digital Transformation | Change Management | Coaching | Driving Revenue & Capacity Growth

Brussels Metropolitan Area

About

I am a digital transformation leader with international experience driving digital innovation across global commercial organizations. Having worked across several industries, including regulated ones such as biotech, I bring a grounded understanding of the constraints and opportunities that shape real-world transformation. Currently I am piloting AI solutions to expand customer support capacity and am building KPI frameworks and dashboards to sharpen sales forecasting and revenue attainment. I bridge strategy and execution, partnering with senior leadership and cross-functional teams to deliver measurable outcomes. I lead through coaching and collaboration, turning ambitious ideas into results.

Experience

  • Biocartis (1 yr 5 mos)
    • Commercial Systems & Operations Manager
      Jan 2026 - Present · 7 mos

    • Salesforce Manager
      Jun 2025 - Present · 1 yr 2 mos

    • Salesforce Expert/ Product Owner
      Mar 2025 - Jun 2025 · 4 mos

  • FedEx (7 yrs 1 mo)
    • Senior Sales Solution Analyst| Salesforce Administrator
      Jun 2021 - Feb 2025 · 3 yrs 9 mos

    • Sales Solutions Analyst | Salesforce Administrator
      Dec 2018 - Jun 2021 · 2 yrs 7 mos

    • Divisional Strategic Marketing Analyst - Digital Access Marketing
      Feb 2018 - Nov 2018 · 10 mos

  • Project & Community Manager at ETIS - Community for Telecom Professionals
    Oct 2016 - Feb 2018 · 1 yr 5 mos

    Community Manager for Big Data Working Group, Innovation Working Group and Data Privacy Task force.

  • Senior Project Manager / Product Specialist/ at Dassault Systèmes / 3DEXCITE (formerly RTT)
    Dec 2011 - Oct 2016 · 4 yrs 11 mos

    Managed several internal and external projects from creation to completion, where we provide technical , marketing , and consulting services to our clients. In addition to PM tasks (Scope definition, planning, budgeting, reporting, communicating,...), I was responsible for mapping and streamlining processes ensuring that those are followed by all the production teams. I also trained and mentored junior members of the project management and product specialist team and evaluate their performance on ongoing bases.

  • Industrial Designer at Chestnut Grove Design Studio
    Apr 2010 - Jan 2011 · 10 mos

    Was responsible for project management of my projects, and communicated with the client to interpret their needs into a functional product. Worked as part of design team, and developed new products by going through all phases of design process (brainstorming, concept sketches, presentation renderings, presenting to clients, supervising prototypes, and engineering of the product for production).