Belgium
As an Operations and Growth Consultant at Small Steps, Big Impact (SSBI), I help small, mid-sized, and enterprise businesses improve their operations, streamline processes, and implement systems that support sustainable growth. With over 9 years of experience across sales management, operations, process optimization, and digital transformation, I have worked with organizations ranging from growing SMEs to enterprise-level companies across multiple industries. My expertise spans operational management, CRM implementation, workflow automation, process improvement, and business systems design. Throughout my career, I have supported companies in improving efficiency, increasing visibility into performance, and creating scalable foundations for growth through both strategic guidance and hands-on implementation. I am passionate about helping businesses operate with greater clarity, structure, and control by combining people, processes, and technology into practical solutions that deliver measurable results. I believe the smallest improvements, placed at the right moments, create the biggest long-term impact.
SMALL STEPS BIG IMPACT helps SMEs and enterprise businesses build clearer operational systems, onboarding structures, and scalable workflows. We work with founders and teams to improve the way their business operates behind the scenes, from client onboarding and delivery processes to internal systems, documentation, automation, and operational structure. Our focus is simple: Create clarity Reduce operational friction Improve delivery consistency Build systems that scale with the business Areas we work on: Operations & process optimisation Client onboarding & delivery systems CRM & workflow design Internal documentation & SOPs Automation & operational infrastructure Operational advisory for growing businesses Alongside consulting, we also share practical frameworks, tools, and operational insights through educational content and community initiatives focused on structure, systems, and execution.
Xplore Group is a fast growing company with Belgian roots and an open organizational structure. We are an ecosystem of competence centres that are specialized in digital and IT profiles, services, and solutions. Each competence centre has its experts in a technology or solution. We connect people by creating technology that makes sense. Innovation and entrepreneurship are central to each competence centre. We are not afraid to take on any challenge and daily respond to the latest market trends. Our promise is simple: We will never stop Xploring, it is our DNA. With 11 locations in 4 different countries and more than 1100 'Xplorers', we act as a regional and local partner for our customers. Key Responsibilities: - Communicating with different stakeholders ranging from Solution Architect to C-level - Networking with existing customers to generate cross and up-sell opportunities - Setting up introduction meetings with customer stakeholders - Giving customer support during all stages of a sales cycle - Conducting web-based interactive or face-to-face meetings with customers - Keeping accurate records of all sales and prospecting activities in CRM - Managing the sales cycles from lead to closing - Driving A-Z sales best practices - Developed and implemented effective sales strategies to meet business objectives, including cold calling, meeting and closing enterprise clients
Partner in Cloud Solution ☁️ Key Responsibilities: - Communicating with different stakeholders ranging from Solution Architect to C-level - Networking with existing customers to generate cross and up-sell opportunities - Setting up introduction meetings with customer stakeholders - Giving customer support during all stages of a sales cycle - Conducting web-based interactive or face-to-face meetings with customers - Keeping accurate records of all sales and prospecting activities in CRM - Managing the sales cycles from lead to closing - Driving A-Z sales best practices - Developed and implemented effective sales strategies to meet business objectives, including cold calling, meeting and closing enterprise clients.
Your telecom and security? That's what we work on together with you. We have been exclusively active in Limburg for 30 years. This ensures that there is always a technician in your area. Providing accurate advice, solid installations, and excellent service with a focus on quality and expertise; that's what we prioritize and what our customers greatly appreciate. We provide service and install systems for our customers as if we were doing it in our own company. Our specialties: CCTV surveillance, fire and burglary alarm systems, access control, perimeter security, visitor registration, timekeeping, and telecom. My Role I am responsible for a B2B client portfolio of existing and new customers, which I further develop myself. Most of my time is spent finding suitable solutions for our customers. Key Responsibilities: - Communicating with different stakeholders ranging from Solution Architect to C-level - Networking with existing customers to generate cross and up-sell opportunities - Setting up introduction meetings with customer stakeholders - Giving customer support during all stages of a sales cycle - Conducting web-based interactive or face-to-face meetings with customers - Keeping accurate records of all sales and prospecting activities in CRM - Managing the sales cycles from lead to closing - Driving A-Z sales best practices - Developed and implemented effective sales strategies to meet business objectives, including cold calling, meeting and closing clients