Merve Şener Bal

Hepsiburada şirketinde Senior Product Manager

Istanbul, Türkiye

About

Experience

  • Hepsiburada (4 yrs 11 mos)
    • Senior Product Manager
      Jan 2025 - Present · 1 yr 7 mos

    • Product Manager
      Sep 2021 - Jan 2025 · 3 yrs 5 mos

  • LC Waikiki (3 yrs 6 mos)
    • E-Commerce Product Manager
      Jul 2021 - Sep 2021 · 3 mos

    • E-commerce Product Owner
      Sep 2020 - Jul 2021 · 11 mos

    • E-Commerce Business Analyst
      Apr 2018 - Aug 2020 · 2 yrs 5 mos

  • METRO/MAKRO Cash and Carry (3 yrs 6 mos)
    • Project Executive - IT Business Partner
      Jan 2017 - Mar 2018 · 1 yr 3 mos

      • Communication with stakeholders to create strategic business plans. • Collecting business and technical requirements related to technology, process and users from internal customers to identify pain points and prepare recommendations and business plans as needed for international and local software projects. • Responsible for the development and implementation of solution roadmaps and to ensure successful introductions across the organization and with customers. • Planning and monitoring overall progress and use of resources, initiating corrective action where necessary. • Assisting and supporting development team during implementation phase. • Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors.

    • Project and Process Management Specialist
      May 2016 - Dec 2016 · 8 mos

      • Collecting business and technical requirements related to technology, process and users from internal customers to identify pain points for international and local software projects. • Localizing country specific requirements and demand management on international projects. • Documenting the scope uses cases, test cases, and process design of the project and building roadmaps. • Reporting of the test results and discussing the status of bugs and change requests with the development team. • Applying change control and configuration management processes. • Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the media best suited to their requirements.

    • Project and Process Management Jr. Specialist
      Oct 2014 - May 2016 · 1 yr 8 mos

  • Müşteri İlişkileri Yöneticisi at Kartaca
    Aug 2014 - Oct 2014 · 3 mos

  • Mobil Uygulama Geliştirme Uzmanı at D-Smart
    May 2014 - Jun 2014 · 2 mos