Atasehir, Istanbul, Türkiye
Experienced Unified Communications Design and Implementation Engineer with a demonstrated history of working in the telecommunications industry . In depth technical expertise and the ability to deliver the Cisco Collaboration Products at it's best to customers. Skilled in SIP Protocol, SCCP Protocol, CUCM, Unity Connection, Expressway Servers, WebEx Devices, Cisco Meeting Server, Call Recording and Third party Accounting Applications, Cisco Voice Gateways / IOS, WebEx Meetings, WebEx Teams, Webex Calling etc.
Responsible for UC-Network-SDX-Server-Storage technologies
Responsible for the post-sales and presales team
-Technical evaluation and clarification of customer expectations and conditions and designing the solution to be offered based on this information. -Managing RFI and RFP processes, preparing and responding to RFI and RFP documents -To participate in activities such as trainings, seminars, demos and customer visits within the framework of promotional activities and to carry out product / technology promotions and market creation activities in line with the objectives of the Company. -After the sale, the implementation of the design carried out according to the expectations and conditions of the customer or the contract and technical specifications, for this purpose, installations, adjustments and harmonization works for the customer
-Attending meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution -Preparing solution documents -Creating technical presentations internally and externally -Creation of internal design configuration documents, including network diagrams with technical explanations -Providing customers with demos and technical proofs of concepts to demonstrate the value of the Cisco Collaboration portfolio.
-Preparing HLD,LLD,Instruction,check list,migration etc. documentation for large scale Projects -Installing,Implementing,designing,configuring and troubleshooting of large scale Projects ( like Ziraatbank 25,000 Ipphone-1600 location using Cisco Call Manager Mega Cluster Technology -16 call processing servers, 1 publisher, 2 TFTP servers,2 Moh servers-Cisco Unity Connection Active-Active pair Cluster ,CUPS Federation) -Responsible managing and leading IPT migrations executions -Preparing and presenting the reports of the Project related to operational,weekly issues and solutions to the project management teams -Third Party entegration ( like CDR Reporting , Fax server,Call recording)
-Having 6+ years experience in Cisco Unified Communication solution as Technical VoIP Engineer,troubleshooting in small, medium and large scale mission critical environments -Installing,Implementing,designing,configuring and troubleshooting of Cisco Call Manager 4.x, 6.x ,7.x and 8.x series servers.Preparing HLD and LLD documentation for large scale Bank Projects ( like Ziraatbank 25,000 Ipphone-1600 location ) -Cisco VoIP Network deployment support -Implementing, Consulting & Support for UC Solutions -Cisco IP Telephony Deployment , Delivery & Support. -Implementing and integration of Cisco Unity with Cisco Call Manger -Implementing and integration of Cisco Callmanager with OCS -Implementing and integration Cisco Unified Department Attendant Console -Implementing and Designing Cisco Unified Communications Manager (CUCM) System and SCCP & SIP Phone Fundamentals -Implementing CUCM Users, Credentials, Multi-Level Roles and LDAP -Implementing Call Features with SIP & SCCP Phones – In Depth -Implementing and Designing Voice Gateways and Trunks -Implementing and Troubleshooting Supplementary Services -Implementing and Designing Other CUCM Voice Applications -Implementing and Designing Call Routing Policies -Implementing of Voice Interfaces like FXS, FXO, ISDN, E1 PRI interfaces. -Implementing of Music On Hold (MOH) Resources and Transcoder Resources. -Implementing of SRST (Survivable Remote Site Telephony). -Implementing of Cisco IP Phones - Series: 69XX, 79XX ,99XX etc. -Implementing of call signaling protocols on Voice Gateways H.323 ,MGCP and SCCP -(CUBE) -Implementing and Designing CUCM Unified Mobility -Implementing and Designing CUCME Dial Plans, Class of Restrictions and Media Resources -Implementing and Designing Unified Contact Center Express (UCCX) Integration, CSQ Setup & Custom Scripting -Implementing and Designing Unified Messaging: Cisco Unity Connection (CUC) and Cisco Unity Express (CUE) -Implementing Cisco Unified Presence
-Configuring Cisco Switches with Cisco IOS and Set Commands -Upgrading Cisco IOS for Multilayer switches and routers -Configuring VLANs in Cisco Switches with Inter-VLANs routing with VTP (VLAN Trucking Protocol) -Implementing and Troubleshooting of Wireless LANs -Installation, configuration and troubleshooting of various Cisco Access Point like 1100 Series, 1200 Series and 1300 Series. -Configuring & Maintaining Routers like 2900,3900,7600 -Configuring and troubleshooting various routing protocols on routers as needed and required -Troubleshooting the WAN links, Routers, leased line modem. -Installation, configuration and troubleshooting of various Cisco Switches like 2900 Series, 4500 Series and 6500 Series.