Washington, District of Columbia, United States
Partnered with a local supplier in New Jersey to produce and sell textile and ceramic products both nationally and internationally. Managed all aspects of marketing, sales, and customer relations, leading to business growth and strong customer satisfaction. Expanded the shop’s reach globally while maintaining high-quality product delivery and customer service.
Managed inventory and placed orders for supplies, ensuring the cafe remained well-stocked and operational. Delivered high-quality customer service in a fast-paced environment, consistently receiving positive feedback from customers. Trained new staff members on efficient workflow processes and customer service best practices.