Selvi Alan

Account Manager, Softlines (Clothing, Jewelery, Bags)

Istanbul, Istanbul, Türkiye

About

[email protected]

Experience

  • Amazon (Istanbul, Türkiye)
    • Account Manager
      Dec 2023 - Present · 2 yrs 8 mos

      - Managing operational tasks such as product listing, catalog optimization, deal and promotions management, and enhancing product visibility. - Tracking and analyzing campaign performance to drive business growth. - Facilitating the seamless onboarding of new selling partners and ensuring their success through continuous support. - Collaborating with selling partners to troubleshoot operational or listing-related issues and maintain effective communication. - Incorporating seller feedback to enhance Amazon’s tools, systems, processes, and services, contributing to an improved experience for all third-party selling partners. - Operating in a dynamic, fast-paced environment requires a proactive, detail-oriented approach to managing workflows and supporting business growth objectives.

    • AVS Quality Assurance Senior Associate (Auditor)
      Jul 2022 - Nov 2023 · 1 yr 5 mos

      · Conduct regular audits of activities related to the functional area · Contribute to root cause analysis in escalation management · Create and update SOP/flow of processes · Identify process improvement opportunities (enhancements and pain points) at process/ function level · Demonstrate the ability to handle small-scale process-improvement projects · Leverage / demonstrate expertise in handling end-to-end processes and related tools; use them to identify operational issues · Train & mentor new hires on process tasks and provide feedback to the training team to customize training modules, if applicable · Responsible for achieving the predetermined targets for the new tasks on boarded · Perform audits and quality checks of tasks completed by junior associates and reports quality metrics · Measure catalog quality from process aspects and trigger the defects patterns for Systemic fix · Communicate the problem statement with data on operational processes for internal and external stakeholders · Create standard defined reports, i.e., weekly reports · Identify issues and proactively reports operational challenges

  • İTÜ Geliştirme Vakfı Okulları (Full-time · 5 yrs 10 mos)
    • IB CAS Coordinator
      Oct 2021 - Jun 2022 · 9 mos

      • Monitoring students’ progress via ManageBac and guide them creating CAS experiences. • Working closely with teachers, parents, and students

    • High School Mathematics Teacher
      Sep 2016 - Jun 2022 · 5 yrs 10 mos

      • Teaching fundamentals of Mathematics and Geometry to 10th and 11th grades of non-IB classes • Helping students understand the concepts of mathematics and to spark their interest in the subjects • Planning math lessons and preparing instructional materials, individualized for students with learning disabilities

  • Kültür2000 Koleji (Full-time · 3 yrs)
    • IB DP Coordinator
      Aug 2014 - Aug 2016 · 2 yrs 1 mo

      • Cooperating with teachers and department heads • Communicating with students and parents, advising students and the parents of prospective students • Processing applications and keeping records, submitting candidates’ assessment materials for moderation/marking

    • High School Mathematics Teacher
      Sep 2013 - Aug 2016 · 3 yrs

      • Attending teacher training workshops and courses to further improve my teaching skills • Keeping up with recent trends and adapt them to my classrooms when/if they were suitable • Preparing and providing documentation of student progress • Making productive use of reflection and assessment for learning • Being flexible and persistent in the search for approaches to meet the needs of individual students • Encouraging students to take appropriate responsibility for their learning • Preparing students for qualifications and external examinations • Managing student behavior in the classroom and on school premises • Applying appropriate and effective measures in cases of misbehavior

  • High School Mathematics Teacher at Mimar Sinan Koleji
    Mar 2012 - Jul 2013 · 1 yr 5 mos

    • Teaching Fundamentals of Mathematics and Geometry in high school • Designing and presenting comprehensive lesson plans, making sure that each student was able to retain and understand the lesson • Developing unit-based activities that are centered on real world situations to show students the importance of gaining a solid education and how math correlates with everyday life • Incorporating technology in the classroom including “Smart Board” and computer software

  • ISO Assistant at Armona Denizcilik A.Ş.
    Dec 2011 - Mar 2012 · 4 mos