County Waterford, Ireland
Highly motivated, enthusiastic and open-minded individual with experience and exposure within customer facing environments, including nearly 6 years of combined financial services experience. An ambitious individual who appreciates the value of continuous personal development and who has successfully completed a Master of Business Studies in Economics and Finance and Professional Diploma in Applied Alternative Investments among others. Strong communicator with excellent interpersonal and co-ordination skills who excels whilst working in fast paced environments, ensuring continuous adherence to internal organizational processes and procedures as well as external laws and regulations. Furthermore, a self-motivated individual with solution driven mind-set and ability to work independently or with minimal supervision, yet who excels while working as part of a team, and who is capable of developing relationships across all organizational levels by continually displaying high levels of energy and an impeccable attitude and work ethic. IT Skills Microsoft Office 2010 Master - Word Processing Expert; Excel Expert; PowerPoint; Access; Outlook; typing 40-50 wpm. Competent with Platforms - Citi Direct, Volatility & FX, BNY Repo management, Stat Pro, Fund Recs, S&P, Moodies, Fitch, Bloomberg Terminal & Request Builder, Invest One, Spectra, Basic VBA, MMFs trading (JP Morgan, BlackRock, Morgan Stanley), UtopiaV, Mantra...
Circa 12 months Maternity Cover for the Assistant Investment Risk Manager at ManCo. Following financial markets to always bring an informed perspective to the risk management processes. Reviewing automated validation controls and completing issue resolution process. Working with IT, operations and outside vendors, to resolve system and portfolio data issues. Monitoring portfolio risk exposures and escalating excessive credit, liquidity, counterparty and other risk levels. Drafting new and updating existing procedure documents. Collateral management. Training new and existing employees. Process improvement projects, board reporting and thorough documentation. Using multiple platforms: Bloomberg, StatPro, Spectra, Vantage, UtopiaV, Credit Rating Agencies, Fund Recs, CBI. Skills: Deep investigation, Problem Solving, Team Player, Financial Acumen, Professional Attitude, Critical Thinking.
Circa 8 months cover for the Supervisor and circa 2 months Paternity Cover for the Head of Middle Office at ManCo. Liaising with other service providers regarding investment management queries in timely and professional manner. Monitoring and approval of obligors’ and receivables’ position for the Trade Finance Fund. Ensuring deadlines are met through effective planning and scheduling. Production of KIIDs/ KIDs and MiFID reporting. Continually improving processes and procedures and training on the same. Booking daily fund trades, weekly FX adjustments and hedging. Processing monthly fees, interest and quarterly income distributions. Completing weekly CDSs rates, interest rates, money market fund status and stats for Investment Manager. Conducting checks under UCITS & AIFMD requirements. Money market funds’, custody and collateral management. Using multiple platforms: Fund Recs, Mantra, KNIEP & Fundlook, Citi Velocity & FX & Direct, Fitch, S&P, Moodies, BNY Mellon, Pega, Bloomberg Terminal, CBI, Spectra. Skills: Strategic Thinking, Solution Driven, Accuracy, Accountability and Trust, Creativity, High Level Multitasking.
Confirming and settling all treasury products; Completing all relevant checks on all derivative confirmations and actively seeking to resolve any mismatches or outstanding confirmations to comply with EMIR requirements; Promptly resolving queries as they are received; Regularly updating all relevant departmental logs such as the EMIR and Dodd Frank regulatory reporting; Monitoring team’s inbox and promptly action any settlements’ emails; Completing daily checklists to ensure all tasks have been completed on time; Reviewing all control reports and resolving any items that may impact the P&L of the bank; Completing all month end packs in a timely and efficient manner; Accurately logging all dealer errors on the dealer error log; Working closely with stakeholders and ensuring excellent level of customer service at all times; Ensuring all daily/weekly/monthly operational and SOX controls are adhered to; Identifying and driving improvements in current processes.
Ensuring all client transactions are processed accurately and on time; Ensuring that the client instructions are processed and reconciled versus clearing broker statements; Being a point of expertise for semi-complex and any routine queries raised by internal departments; Communicating daily with brokers on outstanding items in conjunction with members of the corresponding departments; Resolving outstanding issues from other departments; Introducing and contributing new ideas to further streamline operational processes; Ensuring that relevant reporting is prepared and reviewed; Preparing and maintaining document process flows and procedures; Recording all relevant information in Excel/ SS Hub online system; Querying cash, cost and/or dividend breaks with other departments or brokers to solve them in the quickest possible manner; Investigating more complex cash breaks; Maintaining team’s records.
Responding to broker queries relating to products in a timely manner and always striving to exceed quality customer service; Processing applications for, changes to and renewal of insurance policies; Demonstrating high level of quality assurance in all elements of the underwriting process; Reviewing insurance applications to ensure that all questions have been answered; Compiling data on insurance policy changes; Changing policy records to conform to insured party's specifications; Compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies; Cancelling insurance policies as requested by agents and verifying the accuracy of insurance company records; Implementing agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline; Quoting and setting coverage for cases not automatically rated on an online tool.
-> Delivering a high level of customer service while assisting in the smooth and efficient daily operations of the store including serving customers, handling cash, operating cash registers and processing payments; -> Striving for 100% scanning and product accuracy; -> Regularly replenishing dry, frozen, chilled and fresh goods; -> Merchandising and maintaining stock availability; -> Regularly insuring all areas of the store run smoothly and in harmony; -> Controlling quality and adherence to all safety standards; Interacting with other staff to determine the goals and priorities for each shift; Helping out in other stores when required. Skills: Problem Solving, Fast Paced Environment, Sales, Accuracy, Task Prioritization, Multitasking and Customer Service.