Venezuela
I am a Virtual Administrative Assistant with experience in scheduling management, record control and remote operational coordination. I have worked with more than 50 monthly activities ensuring 100% compliance in deliveries and established times. I specialize in CRM management (mainly HubSpot), automation with Zapier and preparation of administrative and financial reports with tools such as Notion and Google Workspace. My focus is on optimizing processes, maintaining information accuracy and reducing the operational burden of remote entrepreneurs and teams.
Responsible for the planning, coordination and monitoring of more than 50 monthly activities, ensuring 100% fulfillment of orders and deliveries. Operational management using digital tools such as Trello, HubSpot and Notion, including order control, payments and financial reporting. Workflow optimization to reduce delays and improve internal organization.
Writing and sending more than 40 formal monthly communications via Gmail and Outlook, keeping response times under 24 hours. Structured follow-up of responses that increased the response rate by 20%. Preparation of professional administrative documents in Google Docs and Microsoft Word.
Manage the registration and update of more than 30 monthly participants using Calendly and Google Sheets, optimized through automations in Zapier. Coordination of virtual meetings via Zoom and documentary organization in Google Drive. Preparation of administrative reports to facilitate decision-making.