Kearny, New Jersey, United States
While working with my dad in his floral distribution business, I have been able to refine my communication and problem solving skills. When running a small business and working with customers, adaptability and people skills are a must. Throughout my 3 years at Midtown Pharmacy, I have learned to be attentive to detail. There is no margin for error when working with people's medication, and it requires great focus.
- Oversee day-to-day business operations across office, warehouse, and administrative functions to ensure efficiency and organization - Coordinate and oversee HR-related operations, including employee communication, hiring support, onboarding, and internal policy implementation - Supervise and coordinate company media presence, marketing initiatives, and brand-related projects - Assist in developing and improving internal systems, operational procedures, and organizational structure - Monitor daily operations and proactively address issues affecting workflow, customer service, or team performance - Support strategic planning and special projects to help drive company growth and operational improvement - Maintain a hands-on role across multiple areas of the business in a fast-paced wholesale distribution environment - Support the CEO in managing company, delegation, workflow coordination, and operational execution
- Customer Service - Handling Transactions - Organize Merchandise
- assist customers in finding and selecting products - translating information for Spanish-speaking customer - ensuring cleanliness and preciseness of drugs, area, and patient information - operating cash register and phone
- selling floral arrangements in person and over the phone - assisting customers in finding the best product product based on occasion, price range, and person - completing deliveries