Bangkok, Bangkok City, Thailand
Regional Customer Solution Engineering & Design Manager with 8+ years of experience in logistics, solution design, sales operations and business process transformation across APAC and global teams. I specialize in translating complex logistics inquiries into commercially viable, operationally scalable customer solutions for chemical logistics. My background also includes global tender management, business implementation, master data management for global transport management platforms and digital process enablement through tools such as Salesforce and GPM. I combine customer focus, operational understanding and structured execution to create solutions that deliver long-term value and strengthen client & colleague relationships
- Lead end-to-end solution design for complex logistics inquiries across APAC, translating customer requirements into commercially viable and operationally scalable logistics concepts - Align regional solution design with global sales strategy, ensuring consistency across tender management, pricing and implementation - Develop customized logistics solutions across all transport modes, balancing cost, service levels and operational feasibility - Act as key interface between sales, operations and customers to structure high-value and complex deals
- Owned global sales, global tender management and global business implementation processes - Designed and implemented standardized workflows improving efficiency and cross-functional alignment, while adhering to internationally ISO Audit standards - Acted as key interface between sales and IT for process digitalization initiatives, mainly focused on Salesforce
- Led master data management for global transport management system implementation, ensuring data integrity and process scalability - Managed a cross-functional global team (5 members) to standardize data structures and governance - Drove process optimization initiatives in collaboration with global product heads (Airfreight & LCL) - Played a key role in rolling out a globally adopted TMS platform
Sales, marketing campaigns, website management, VIP client interaction
Thesis topic: "The evaluation of the use of an automated guided vehicle concept at the logistics services provider Schnellecke Sachsen GmbH in the factory of Porsche Leipzig GmbH."
Process analysis, automation evaluation (AGV), performance tracking
Sales, marketing, property evaluation