Sebastian Gimpel

Head of Operations - Charge-V

Munich, Bavaria, Germany

About

Seien wir realistisch, versuchen wir das Unmögliche.

Experience

  • Head of Operations at CHARGE-V
    Jul 2024 - Present · 2 yrs

    -Develop and execute operational strategies for efficient deployment and management of charging infrastructure. -Oversee daily operations, including planning, logistics, and execution of tasks. -Lead cross-functional teams, ensuring alignment with company objectives and technical standards. -Coordinate site preparation, installation, and maintenance of charging stations to maximize uptime. -Ensure compliance with industry regulations, safety standards, and quality control measures. -Collaborate with stakeholders, including municipalities, contractors, and energy providers. -Manage budgets and allocate resources to meet operational goals and project deadlines. -Monitor performance metrics and use data-driven insights to optimize processes and infrastructure. -Prepare reports for executive management and drive continuous improvement through innovation. -Promote sustainability and support the company's vision as a leader in the e-mobility sector.

  • Leiter Vertrieb, Technik und Kundensupport, Bayern at eze.network
    Sep 2021 - Jun 2024 · 2 yrs 10 mos

    -Development and implementation of sales strategies to scale charging infrastructure. -Building and maintaining relationships with municipal and private partners (cities, municipalities, businesses). -Market analysis and identification of new business opportunities in the e-mobility sector. -Oversight of technical planning, installation, and commissioning of charging stations. -Ensuring compliance with technical standards and regulations. -Development and implementation of maintenance and repair strategies for charging stations. -Coordination with technical service providers and installation partners. -Analysis and optimization of the charging infrastructure (performance, availability, efficiency). -Establishment and leadership of a customer support team to address inquiries and resolve issues. -Development of a system for monitoring charging station functionality and availability. -Cross-functional coordination between sales, technology, and customer support to ensure seamless operations. -Budget planning and cost management across all departments. -Preparation of reports and presentations for executive management. -Monitoring market and technology trends for the strategic development of the company.

  • Customer Development Consultant at GoDaddy
    Jun 2019 - Aug 2021 · 2 yrs 3 mos

    Additional to mention: -Best Sales Award for 2020 / Company internal -In 2019, we were awarded as the best service team with the best service performance. by chip.de -Provided phone and email support in sales and consulting (German and English) -Lectured for the "Empower by GoDaddy" program (coaching program to promote digital literacy of female entrepreneurs) -Designed and implemented client websites in the "Free Website Starter" program.

  • Kundenbetreuer at CHECK24 Vergleichsportal
    Jul 2018 - May 2019 · 11 mos

    -Customer consultant in the electricity department -Telephone and email support -Preparation of offers for customers -Consulting and sale of energy tariffs

  • QA-Tester Software at SDL plc
    Nov 2017 - Jun 2018 · 8 mos

    -Temporary project for Samsung -Translation of a Voice AI from english to german -Usability test of the Voice AI -Creation of test reports -Database maintenance