Sebastian Ewe

The value of a Service or Spare Part is what the customer get´s out of it!

Marktoberdorf, Bavaria, Germany

About

Experience

  • AGCO Corporation (Hybrid)
    • Manager Service Marketing Parts EME & Brand Lead Fendt Global Parts
      Jan 2025 - Present · 1 yr 7 mos

      Responsibility for the development of best in class service offerings and management of associated operational processes, ensuring alignment with company objectives and delivering value to stakeholders in EME region. Brand Lead Fendt Global Parts role spans additional responsibility for the development of strategies, installation of initiatives and E2E optimization of business processes through cross functional communication, strong alignment of strategic priorities and rapid resolution of critical customer issues to secure Best in Class Parts support for Fendt machine owners globally.Responsibility for the development of strategies, installation of initiatives and E2E optimization of business processes through cross functional communication, strong alignment of strategic priorities and rapid resolution of critical customer issues to secure Best in Class Parts support for Fendt machine owners globally.

    • Manager Brand Lead Fendt Global Parts
      Oct 2022 - Jan 2025 · 2 yrs 4 mos

      Responsibility for the development of strategies, installation of initiatives and E2E optimization of business processes through cross functional communication, strong alignment of strategic priorities and rapid resolution of critical customer issues to secure Best in Class Parts support for Fendt machine owners globally.

    • Aftersales Commercial Manager - Projektbetreuung Gesamtdeutschland
      Jun 2019 - Oct 2022 · 3 yrs 5 mos

      Responsibility for the implementation of strategic projects and profitable business development initiatives to improve aftersales quality in the German Dealer Network.

  • Project engineer Aftersales-Service at Kranbau Köthen GmbH
    Oct 2016 - Nov 2018 · 2 yrs 2 mos

    B2C Aftersales Project Management including onside field service appointments for planning, calculation and realisation of time-critical aftersales projects related to repairs, refurbishment or upgrade or machines.