Sean Mak

Building Scalable Healthcare Platforms | Group GM | Talent, Operations & Revenue Growth

Singapore, Singapore

About

Sean Mak is the Group General Manager of Beyond Medical Group, where he leads multi-clinic operations across specialist platforms, driving growth, scalability, and operational excellence. With over 20 years of experience in healthcare operations and human capital strategy, Sean is known for his ability to bridge people, performance, and commercial outcomes. He has a strong track record in building high-performing medical teams, aligning doctor engagement with revenue growth, and optimising operational systems to improve both patient experience and business performance. A key pillar of his leadership lies in doctor recruitment and workforce strategy. Drawing from his background as a Senior HR Business Partner in a restructured public healthcare institution in Singapore, Sean has led large-scale medical hiring and developed sustainable talent pipelines in a highly competitive market. Beyond operations, Sean is deeply involved in driving strategic initiatives, including digital transformation, patient acquisition models, and partnership development across insurers, corporates, and regional networks. He is particularly passionate about creating scalable healthcare platforms that balance clinical excellence, operational efficiency, and long-term enterprise value.

Experience

  • Beyond Medical Group (Full-time · 4 yrs 5 mos)
    • Group General Manager
      Jul 2024 - Present · 2 yrs 1 mo

    • Group Talent Acquisition and Healthcare Operation
      Sep 2022 - Present · 3 yrs 11 mos

    • Assistant Director - Medically
      Mar 2022 - Present · 4 yrs 5 mos

  • Managing Consultant at Ideal Healthcare - Specialist Recruitment
    Nov 2019 - Mar 2021 · 1 yr 5 mos

    Established in 1998 our group offers specialized recruitment solutions in niche, high growth markets with a core focus on the Asia Pacific region. We have a growing team of consultants purely focused on positions within Medical Device, Pharmaceutical, Biotechnology, Consumer Healthcare, Healthcare Communications, Hospitals and Practices with significant exposure in both commercial and also complex technical areas.

  • Senior Manager HR Business Partner (Medical) at Woodlands Health Campus
    Apr 2016 - Nov 2019 · 3 yrs 8 mos

    Woodlands Health Campus is a new Public Healthcare Institute targeting to open in year 2022 with 1800 beds. This brand new hospital will consist of new model of care with the innovation of technology to achieve lean manpower ratio across the nation. Reporting to Chief of Human Resources to manage the Medical Group, consisting of the high-skilled workforce: Specialist Doctors and Non-Specialist Doctors (above 50 additional headcounts per year). Involved in the full spectrum of Human Resources (Primary focus: Talent Acquisition (50% of the time); Secondary: Talent Management/Compensation & Benefits/Employee Relation/etc.)

  • Head of Regional Marketing - Indonesia at Parkway Group Healthcare
    Nov 2015 - Apr 2016 · 6 mos

    Direct Reporting to Head of Regional Marketing and accountable for Indonesian revenue for 4 hospitals in Singapore (Mount Elizabeth Orchard, Mount Elizabeth Novena, Gleneagles, Parkway East). Responsible for achieving divisional forecasted sales objectives, maintaining and growing base business, adoption of each new hospitals direction as well as getting the channel partners aligned around common goals and objectives that support the hospital vision and mission

  • Business Development Manager at National University Hospital System
    Oct 2013 - Nov 2015 · 2 yrs 2 mos

    1. Identified and successfully penetrated the Malaysian healthcare market by grooming our first partner to secure an SGD X.X million dollar consultancy project with Malaysia hospital. 2. Achieved a Million Dollar Club member status for year 2013, 2014. 3. Engineered an impressive turn-around for a channel partner from #20 rank in 2013 to #10 in 2014, with 78% year-on-year increase in revenue 4. Review and implement new marketing strategies with 50% reduction in marketing budget for year 2014 5. Customized analysis of patient data for the hospital.