Melbourne, Victoria, Australia
Low Voltage Fire Life Safety - Service and Sales Design/ Estimating. Actively participate on select key and target customer account teams; obtain and close sales on a monthly basis; achieve quarterly and annual sales goals. • Build partnering relationships with the assigned accounts to drive the penetration of JCI Low Voltage Fire Life Safey and Security Systems offerings. • Address customer concerns and performance lapses; foster credibility, loyalty, trust and commitment. • With assigned contractors, consistently perform take-offs and bid on projects encompassing the full spectrum JCI offerings. • Develop relationships with internal operations and administrative staff to ensure customer satisfaction, and effectively and efficiently address issues. • Keep management informed of progress and account status; leverage management with accounts, as appropriate. • Manage receivables balances in line with Johnson Controls objectives and policies. • Lead the sales team by building and fostering team relationships to ensure customer satisfaction; solicit support from and communicate effectively with JCI staff. • Own and facilitate the customer relationship; develop relationships with internal JCI organizations (ie: Solutions, Service, etc) to ensure customer expectations are met/exceeded. • Assist in developing team and Branch sales and marketing plans and strategies; aid in implementing these strategies and action plans. • Utilize applicable sales tools effectively to plan and document progress as well as increase penetration of accounts; target new customers based sound on account management and market strategies. • Utilize skills to solve complex problems in a manner that is imaginative, thorough and practical.
Provision and processing all facets of business financing solutions across the US and Canada, such as asset and cash based loans, lines of credit, etc.
• Prospecting and acquisition of new corporate clients to Emirates Airline who aspired to use a top tier airline, Emirates, as their preferred airline for their corporate travel. • Management of Emirates staff and affiliate/ partnering marketing firms' strategies at Business Promotions sporting events. Briefing internal and external marketing teams daily prior to events and delegation of roles and responsibilities. • Ensured the utmost in professionalism in demanding situations, assisting team members and customers alike in real time to achieve successful outcomes.
• Retention and growth of revenue of clients. • Evaluation of clients' needs and identification of potential for future improvements to respective companies' development goals. • Recommendation of products, services and programs that better suited individual companies' needs. • Regular hosting of online WEBEX demonstrations, demonstrating to clients the products/ packages that best suit their needs.