Waterford Town, Wisconsin, United States
Over 20 years of experience in the wireless telecommunications field. Primary focus being on installation of equipment and power systems in radio base stations and switches for various cellular companies. In addition to installations I have experience with warehousing, distribution of equipment and project management.
•Providing wireless carriers a single source solution for their networks maintenance and expansion needs. Including warehousing, distribution, installation, and testing services. •Serves as a key liaison between internal teams and client. Helps develop multi-functional plans that improve customer satisfaction by meeting their requirements effectively. •Oversees the day-to-day progress of all client projects with regard to time, budget, scope and quality. •Work closely with Transportation, Planning, and Production to ensure timely processing of orders •Monitor and report to Logistics management on the status of project efforts (including status reporting, budget tracking, key issues, etc.)
Project management and Installation of radio-base stations for Cellular and PCS communications •Responsible for developing price estimates and selling services to organizations •Accountable for the installation, trouble shooting, testing, calibrating and turn up of telecommunications equipment •Responsible for the execution of projects, timeliness of projects and staying within project budget •Familiarity with reading blue prints, knowledgeable of electrical codes and general construction protocols •Knowledgeable AC/DC circuit theory •Designed an internal recording keeping, reporting, accounting, project-management, and client-management systems and processes •Responsible for budgets, invoices, purchase orders, payroll and accounts receivables/payable •Establish and maintain customer relations with various name brand cellular companies resulting in numerous referrals •Diplomatically resolve customers complaints on as-needed basis •Motivate and supervise a staff of 1 -4 employees through out the years •Responsible for hiring and training new employees
January 1996 to September 1999 •Responsible for managing customer accounts (US and Canada) and developing price quotes on various projects •Direct supervision of all 6 senior installation technicians and their staff, developing employee work schedules. •Responsible for hiring and training new employees •Maintained weekly reports, prepare weekly billing/invoices, oversee receivables, payables and all company accounts Regional Project Manager (October 1994 to January 1996) •Responsible for managing a variety of radio-base station installations and supervision of installation technicians in Wisconsin, Michigan, Ohio, Texas, and Illinois. Installation Technician, Lead Technician, Senior Installation Technician (January 1993 to October 1994) •Responsible for Ericsson RBS installations throughout Wisconsin, Michigan, and Ohio