United Kingdom
I-OnAsia is a global risk management company with a twenty-five-year track record of success. I-OnAsia is a trusted compliance partner of premier financial institutions, major global corporations, and family offices. Clients turn to I-OnAsia first because we have better local access in Asia and a better understanding of global trade. But we win work globally by leveraging our network of offices, superior data analytics tools, and deep roster of experts to deliver value for our clients. We work closely with founders and executives, dealmakers, corporate compliance counsel, and risk management leaders. I-OnAsia is ranked by the prestigious Chambers & Partners.
Managing a division encompassing 1000+ employees with 8 senior direct reports, and revenue of USD 1 billion+. Directing and strategizing multi-channel operations comprised of 5 sectors across 6 countries: multi-brand electronics retail (distribution, export, dealers, Telco partners), service and solutions, business enterprise, e-commerce and private label. Awards: Best Retail Store Design (2012). Dubai Service Excellence Scheme (2012). Achievements: Doubled top line revenue between 2014 and 2016, with current revenue in excess of 1 billion USD, through winning major 3-year Telco contract and adding new territories. Delivered 36% net profit increase in 2016. Took retail business from brick and mortar to multi-channel through 12-month e-commerce program, with year-on-year revenue growth of 200% Structured profit protection plan that saved in excess of 4 million USD. Delivered best employee engagement scores on Gallup survey for two consecutive years. Faculty mentor since 2013 for the Executive Leader Development Program. Drove the Al-Futtaim Talent Brand Program, through role as Executive Sponsor.
Reported directly to the Executive Board with a team of 7 direct reports (covering all key functions), over 2,000 employees, and revenue of 500 million USD. Rolled out a program of Megastores in the UK using a business operating model specific to large store format with minimum size of 50,000 sq. ft. Awards: Top Mystery Shopper (2010), Chairman’s Retail Director (2010). Achievements: Led strategic transformation of stores that successfully led to Best Buy USA pulling out of the UK market after 20 months Delivered a store transformation programme that converted two stores (Currys and PC World) into one single operating business (Dixons Retail) Successfully opened first Megastores in London within budget and achieved YoY revenue growth of over 60%. Cut operating costs by 1.2 million USD over an eight-month period. Executed the roll out of the Phones 4u retail business across the UK.