New York City Metropolitan Area
Healthcare Software Project Manager
Implementation Project Manager – Epic Systems (07/2021 – 09/2023) ▪ Established and maintained relationships with hospital finance executives, operational leadership, and IT leaders. ▪Oversaw an 8% increase in revenue generation due to better trained staff and improved collaboration between IT and operational leads. ▪ Led a cross-functional team of over thirty analysts to successfully build and test all revenue capture points with aggressive timelines. ▪ Reported weekly to hospital leadership on implementation status with clear and succinct communication. ▪ Utilized Microsoft Access Database and Excel to accurately report on large data sets, allowing key performance indicators to be measured. ▪ Developed an IT and operational task force to decrease insurance denials rate by over 30%. ▪ Trained hundreds of clinicians to manage and report on revenue generation in their respective areas. ▪ Led a team of ten analysts to configure and test the system to function with the unique intricacies of a large hospital system. Internal Charging Lead – Epic Systems (11/2022 – 09/2023) ▪ Served as an internal resource to help other project managers successfully manage revenue generation for their customers. ▪ Audited in-system revenue generation software build for over 10 different health systems. ▪ Participated in resolving revenue generation escalations across multiple customers. ▪ Trained newer project managers on how to implement successful revenue generation methodologies for their customers. ▪ Worked with Hospital Billing divisional leadership to set long-term strategic goals for the ~100-person team.