Canada
I have more than 30 years of experience in the IT industry as both an internal and external consultant. In the past I worked as a sales engineer in the telecommunications industry, a technical consultant implementing ERP solutions and as an IT Manager for close to 10 years for at the Toronto based household design company Umbra supporting their global infrastructure and applications. Currently I am an independent Senior IT Consultant involved in both day to day IT for SMB's as well as implementing larger IT projects of varying scope. As owner of Black Matter Technology Solutions, I also hosting web sites, design and program web sites and applications, as well as working to bring hosted DR, DaaS and other cloud technologies to the SMB sector. I am highly motivated and well-spoken with the ability to learn very quickly and adapt to changing environments and technologies. I am up to date with the latest technologies that help drive business forward while reducing overall capital and operational expenditures. I look forward to helping you and your business in future IT endeavors. Specialties Include: IT Network Infrastructure Planning/Design/Maintenance Web Site Design and Consultation Systems Administration for Windows and Linux Technologies IT Risk Analysis and Mitigation IT Operational Cost Reduction and Budgeting Business Process Streamlining Vendor Management
Working with a wide variety of SMB's by providing onsite and remote IT support services including infrastructure architecture and design, day to day IT, and project based implementations.
As an independent IT consultant, I am currently available for short and long-term contracts to help streamline IT departments in areas such as: Virtualization and Consolidation Storage Optimization - SAN and NAS Cloud solutions Network Architecture (WAN, LAN, Optimization and Redundancy) VOIP Telephony Software Development AI Implementation Vendor Management Onsite and remote IT support Contact me for details on how I can assist your business.
As the manager of a team of administrators I planned, built and maintained a multinational IT infrastructure spanning 3 continents. I provided resources to enable my team resolve issues for over 350 global end users in a timely manner. • Researched, implemented and supported new technology initiatives to help drive business forward • Managed vendors for all communications, external support, and hardware/software purchases • Maintained a yearly IT budget of approximately $1M and reduced operating expenses from 2011 to 2012 by over 15% • Recruited, interviewed, hired IT technical staff • Mentored and trained junior and intermediate IT staff to identify, analyze and resolve various incidents Microsoft Exchange • Maintained a global server farm for Exchange 2003 with over 400 mailboxes. • Handled installation, upgrades, maintenance, defragmentation, service packs • Troubleshooting of critical issues such as undeliverable mail, SMTP issues, spam filtration Global MPLS Network • Wrote RFP's, recommended vendors • Programmed CISCO routers for T1’s, Ethernet, BGP, QOS • Implemented Riverbed WAN acceleration SAN • Researched, purchased and implemented an SAN for ESX environment • Configured SAN replication for DR LAN / WAN / Mobile Infrastructure • Implemented WiFi for warehouse data collection and corporate offices, BES services, and BYOD program • Installed Extreme Networks switches and implemented EAPS • Managed installation of wireless PVLAN and upgrade to fiber based PVLAN to offsite data center Virtualization • Lead the way in migration to virtual environment using VMware • Virtualized desktops for 90% of the organization • Clustering for redundancy Archival & Backup • Researched, purchased and implemented • Symantec BackupExec • C2C ArchiveOne for email archiving and compliance Other Technologies Implemented & Maintained • LaserFiche Avante/Rio document management • SharePoint • Implementation of Cognos • RedHat based ERP • IBM iSeries • NEC 2400 PBX
Worked with sales department to design and implement solutions for fiber optic WAN transport across the GTA. • Engineered Fiber and DSL solutions for the sales team • Worked directly with sales staff attending customer visits to understand technical requirements, termination points, building access paths • Converted customer and building requirements into technical documentation for the implementation team • Primary contact for the customers to provide updates on fiber build times and project planning • Worked on plan to build a data center to house client applications as an “Application Service Provider” commonly called cloud or hosted services today and utilize the fiber backbone to allow clients to reduce in-house IT footprint