New York City Metropolitan Area
Non-profit and political fundraising professional specializing in digital marketing and strategy, donor relationships, and customer success
- Guide political campaigns and committees of the platform to maximize fundraising potential and user understanding of technical offerings, features, and functionalities. - Coordinate the platform onboarding process for dozens of client accounts, including state and federal campaigns, political action committees, and non-profit organizations. - Oversee and optimize internal and external donor support teams servicing thousands of donors to campaigns and political organizations at the local, state, and national level. - Organize, streamline, and update automated and interactive donor support features in order to increase customer satisfaction while simultaneously decreasing team response time.
- Collaborated in customer service and client support management for thousands of donors to campaigns and political organizations at the local, state, and national level. - Constructed user-friendly and visually-appealing campaign donation pages online for hundreds of candidates, campaigns, and committees. - Communicated and coordinated with merchandise vendors and political campaigns for the sale and distribution of campaign materials and products to hundreds of donors. - Audited, organized, and updated hundreds of client accounts, including local, state, and federal candidates, as well as state and federal political action committees.
- Organized and databased the information of hundreds of campaign donors and supporters. - Collaborated in the planning and execution of several campaign events and initiatives, including a telephone town hall meeting and a data-organizing application.
- Conducted substantial opposition research projects. - Organized, databased, and updated voter information for several hundred constituents. - Collaborated in the planning and execution of numerous fundraising and publicity events and programs to expand outreach and recognition of the party and its candidates.
- Drafted several constituent response letters. - Categorized and databased several thousand constituent letters into district database. - Conducted research for district office staff on various topics, including an outline for a newsletter on the legalization of marijuana.