Greater Philadelphia
Current financial professional specializing in SMA and UMA account maintenance.
• Process daily maintenance and trading requests for SMA accounts. • Analyze and process trade corrections, assigning gain/losses and booking completed cash entries for clients. • Assist in large scale trading events across SMA and UMA platforms relating to model and portfolio updates. • Perform weekly, monthly, and quarterly checks to assure managed accounts are in line with their models and target allocations while identifying potentially problematic accounts/holdings.
• Handled inbound and outbound client services requests with proper documentation in Salesforce. • Performed solutions delivery conversations with suitability requirements for recommendations. • Assisted in scanning and processing of sensitive documents and forms to achieve clients goals and maintain organization and efficiency. • Fielded inquiries regarding deceased wealth transition process for various account types from start to finish.
• Obtained FINRA licensing to become a registered financial professional. • Ran introductory meetings to build rapport and develop client relationships. • Provided suitable product/service recommendations to assist in clients holistic financial plan.
• Assisted clients with CARES act funding support. • Provided support with the Navajo Nation project.
• Provide exceptional client service experiences to account owners and financial advisors • Process financial and non-financial transactions timely and accurately • Demonstrate strong problem-solving skills and attention to detail • Practice organization and effective communication • Log and track both calls and requests while servicing clients • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or clients. • Assist with other tasks and projects as assigned.