Scott Lee

CEO @ Lumenarc | SaaS, Sales & AI | Founder of ResponseiQ + Inkdesk

Dubai, United Arab Emirates

About

Ten years building SaaS. Survived an 82% revenue loss in 4 weeks. Now building the future of Voice AI B2B sales. Co-Founder and CEO of Lumenarc. We're building AI voice agents that handle end-to-end B2B sales - qualification, demo, objections, close. Why this matters: Prospects want instant answers. B2B companies make them fill out forms and wait for calendar slots. That friction kills deals. We're fixing it with voice AI that sells in real-time. My background: Built ResponseIQ from nothing, raised $2.5M, scaled to hundreds of employees across six countries. Then COVID gutted us - 82% revenue loss in weeks. I made brutal decisions, cut to 20% of the team, and clawed back to strong YOY profitability. That decade taught me what actually works when you're building and operating SaaS companies. Not the polished version. The real one. What I write about: AI adoption and why companies actually resist it, how B2B sales needs to evolve, building and scaling distributed teams, and the operational realities of running SaaS businesses. I also share practical approaches we use in-house - real operational tactics that companies of all sizes can apply. We're testing Lumenarc on ResponseIQ first. If our AI can't sell our own product to our own prospects, it's not ready. Connect if you want real perspectives on AI, B2B sales, or operating SaaS businesses. Not polished corporate takes. Actual lessons from the trenches.

Experience

  • Co-Founder & CEO at Lumenarc
    Dec 2024 - Present · 1 yr 7 mos

    Pilots Launching Q1 '26 My Role: Developed Lumenarc's founding vision, rallied our team with existing investor backing, and assembled our global team around an AI-first approach. Leading product roadmap, team culture development, and the strategic vision that drives us forward. About Lumenarc: Meet Lumen, your AI Demo Rep, delivering live product demos, 24/7. Our voice-first platform handles real SaaS demonstrations with natural voices. It answers technical questions and manages objections in real-time, whilst prospects experience your software through interactive conversations tailored to their needs. Lumenarc AI captures opportunities from visitors who leave without engaging, re-kindles prospects who've gone quiet and transforms resource-draining small deals into profitable automated conversions. Whilst your team focuses on enterprise opportunities, Lumen also handles stakeholder demos across any time-zone, eliminating the scheduling delays that kill deal momentum. The result? More qualified demos, shorter sales cycles, and revenue growth that doesn't require scaling your headcount. Lumenarc doesn't just automate demos - it creates a multiplier effect that turns every website visitor into a potential pipeline opportunity, 24/7. Backed by leading investors and built by an experienced team with deep expertise in AI, sales tech and B2B growth, Lumen captures opportunities your team can't reach. Contact: [email protected] // lumenarc.ai

  • Co-Founder & CEO at Inkdesk
    Dec 2021 - Present · 4 yrs 7 mos

    At Inkdesk our platform enables publishers & brands to seamlessly connect & collaborate on click-lead performance-based sponsored content.

  • Founder & CEO at ResponseiQ at ResponseiQ
    Jan 2016 - Present · 10 yrs 6 mos

    At ResponseiQ our solutions allow our customers to automate, track and optimize their telephone conversations with potential and existing clients. We are proud of our customer-first relationships with thousands of clients throughout the world and enjoy working with them ensuring they're continually gaining the best ROI from their marketing efforts. For all enquiries please contact [email protected] or visit www.responseiq.com

  • ICAP (1 yr 3 mos)
    • Voice Brokering
      Jun 2013 - Aug 2014 · 1 yr 3 mos

      Voice Broking Main responsibilities: To input in-time trade details with absolute accuracy. To be able to find possible trades that can be made and make my team aware, thus to give clients greater options. To give morning summaries on global financial news of the previous day/night. To aid the team with day-to-day tasks. Skills gained: How to conduct myself in an entirely different financial environment from what I had previously experienced. Also how to conduct myself in out-of-hours social environments, including how to balance the social aspect of the financial industry professionally with work life. Continued importance to the accuracy of financial data and details used. Invaluable in market technical terminology. Fast pace communications and strengthened ability to react fast to a continuously changing environment

    • Voice Broking Intern
      Jun 2013 - Sep 2013 · 4 mos

      Broker with ILS (Israeli Shekel) desk covering: Forwards FX swaps Interest Rate Swaps Bonds, etc

  • Trainee Financial Advisor at St. James’s Place Wealth Management
    Jul 2013 - Sep 2013 · 3 mos