Christoph Schröder

Prozesse, Digitalisierung, Automatisierung - Schaffhauser Kantonalbank

Switzerland

About

As an advocate of Digitalization, Social Media and Online Marketing, and as a self-proclaimed Internet enthusiast, my curiosity landed me naturally in the digital field, a fast moving sector that fully demands my thirst to create and innovate. With a knack, and constant desire to discover new things, I find myself re-energized by not just learning about something new, but sharing it as well. Concurrently, I have had more than my fair share of international work exposure, which has given me an immense understanding of various business functions to help the customer in most of their enquiries. These various fields range from chemistry to medical technology, military to e-commerce to automotive and from the textile industry to logistics, etc. As born competitor, I expect to work hard, and learn much. Whilst not being afraid of failure nor of success, I have learnt from my own experiences determination, integrity, preparation, and teamwork. My aim is to always be a solutions-oriented, creative, humorous, practical and disciplined driven individual; yet not forsaking ethics at any point in the process. I value order and systems, and strive to bring realization to any conflict or disorder at the workplace. I also believe in the importance of lifelong learning. Consequently, I look forward to graduate education, travel, and future career opportunities.

Experience

  • Prozess Engineer at Schaffhauser Kantonalbank
    Jan 2023 - Present · 3 yrs 7 mos

    Prozesse und Workflows

  • AXA Schweiz (Full-time · 5 yrs 7 mos)
    • Prozessmanager Digitalisierung, Automatisierung & Innovation
      Jun 2020 - Dec 2022 · 2 yrs 7 mos

      - Messenger (WhatsApp, Facebook Messenger, Twitter DM, Apple iMessage) - Chatbot - KI/AI für E-Mail Bearbeitung - Voicebot - Workflow - Kundenportal - IVR - Kontaktformular - Software Roboter

    • Team-Leader Customer Care Back-Office & Digital Innovation (Teslab)
      Jun 2017 - May 2020 · 3 yrs

  • Head of Administration & Logistic at Sateco AG
    Feb 2008 - Apr 2017 · 9 yrs 3 mos

  • Customer Relations Manager at Smiths Medical
    Jan 2004 - Jan 2008 · 4 yrs 1 mo

  • Administrator at Procamed
    Nov 2001 - Dec 2003 · 2 yrs 2 mos