Vienna, Vienna, Austria
As an accomplished Product Management Professional with over 17 years of experience in the enterprise, consumer software, and e-commerce sectors, I excel at leading diverse teams of product managers, developers, UX specialists, and coordinating with external agencies. My expertise spans the entire product lifecycle, from conducting market research and evaluating ideas, to crafting business cases, prototyping and user-testing, overseeing development, and executing go-to-market strategies. I'm known for my ability to learn quickly and adapt seamlessly to new challenges, making me a valuable asset to any team. Managerial and operational skills include: - Team management - Coaching & mentoring - Product management - Sustaining and disruptive innovation management - Budget responsibility - Rapid prototyping - Technical implementation / Agile development
Coaching and mentoring of 2 product managers. Strategic development of Post.at and online services (vision, roadmap, support for IT reorganization measures from a departmental perspective). Step-by-step re-launch of Post.at based on a state-of-the-art architecture with the aim of improving user experience by integrating a newly built Design System and drastically reducing time-to-market by at least 50% (wip).
Collaborating with IT to define core principles for a scalable and service-oriented architecture of end-user services and company-wide prioritization of initiatives. Directing the E-Commerce Hub project with the objective of creating and implementing standardized e-commerce processes (based on Sitecore XP, Shopware and ACL's order management system) throughout the organization with a customer-centric and mobile-first UX / UI approach. Project manager overseeing diverse projects related to online services on Post.at.
Concept validation, acquisition of local furniture makers, 2 sided marketplace design, Magento development, online marketing.
Product Management, Market Research, Innovation Management
Responsibility for the SaaS Product offering which has maintained double digit growth rates over the past 3 years. Feasibility assessment (technologically and economically) of a lower-end industry specific CRM system. Development and evangelist of geographic information tools integrated in the CRM products. Implementation of a qualitative market research based on Anthony W. Ulwick’s Outcome-Driven-Innovation methodology. Creation of an Arduino-based prototype to demonstrate the predictive maintenance and product-as-a-service use-cases during the CRM-expo fair.
Implementation and quality assurance of CRM processes in the life science industry. Creation of complex XSLT reports and libraries. Use-case definition, requirement analysis, specification and programming of a route optimization algorithm (C#) that automatically plans visits from a large pool of customers based on their opening hours, location, priority, actual-to-target visits, task due date and the user’s existing appointments.
Co-founder responsible for creating game concepts and business cases, programming working prototypes, defining and executing marketing strategies to managing the teams and partners and budget responsibility. Recruiting and leading of a team of 5 employees and 7 free-lancers (sound, graphics, UX-design, programming) and an additional team of 5 offshore developers in India.