United Kingdom
Executive assistant to Chairman and President
An experienced and professional executive assistant managing a boutique investment bank offices and senior management team in heart of Mayfair since inception, 2016. • 6 years senior level executive assistant and office management experience • Professional and highly service-oriented, taking pride in own work • Thrives in a fast-paced environment and handles multiple tasks concurrently • Excellent communication, judgment, and problem-solving skills – able to communicate effectively and clearly with high level executives and management • Excellent organisation skills – local and international meeting arrangements, travel organisation including private jets, ground transportation, accommodation, tele-conferences • Strong attention to detail as well as solid organization/time management skills • Ability to work effectively to meet time-sensitive deadlines • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Expensify • Enthusiastic team player who works well with others and/or independently • Event organisation experience including IPOs, roadshows and hosting government officials • Expense management and client billing for complete projects through reimbursable expense reconciliation and project cost allocation • Liaising with accountants to reconcile reimbursable project expenses • Liaising with third party contractors and monitoring business with vendors • Monitoring and processing supplier invoices and receivables from ongoing projects
• Supervising and monitoring sales, operation and delivery departments in time sensitive environment to ensure business runs smoothly • Ensure the budgetary spend is monitored and all expenses accounted for • Acting as gate keeper between UK franchise dealer and the supply brands • Organising and chairing meetings with both clients and staff based in the UK and oversees to discuss and solve problems and to develop strategies
• Meet and greet customers, understand their requirements and offer solutions • Set store sale targets along with sales director, manage the key performance indicators according to monthly customer feedback surveys and sale reports • Organise weekly sale monitoring reviews with sales team • Trained new staff and worked alongside with aftersales department to boost instore customer service and customer satisfaction
• Liaised with financial organisations to conduct a written and verbal industry specific research • Qualitative and quantitative data collection • CATI data recording • Data analysis • Meeting and call organisation using Microsoft Dynamics CRM