Porto, Porto, Portugal
Engineer and technology enthusiast. Analyzing data is a passion for me. Creation of dashboards to support the decision making process. Inventory management of finished goods and raw materials and support in sales analysis. Use of quality tools such as pareto diagram, ishikawa diagram, scatter diagram, check sheet, histogram, flow chart, and control chart. Performance Management (KPIs). Experienced as Administrative Analyst, Data Analyst and Business Analyst with a proven track record in the retail industry, outsourcing company, brewery industrial and aviation industry. Skilled in English, Microsoft Power BI Microsoft Excel SQL, Python and Data Analysis. Strong administrative professional with a Bachelor's degree focused on Production Engineering from Universidade Estadual do Maranhão and a Master's degree in Systems Engineering from Universidade do Minho.
The VSM/Program Integrator mission centers on orchestrating the intersection of technical engineering, financial control, and strategic program management to ensure operational excellence. Core Responsibilities 1. Strategic Program & Financial Oversight - Performance Management: Driving the Monthly Review (MR) process, analyzing KPIs, and managing risks and opportunities (R&O) to ensure projects stay on track. - Budgeting & Forecasting: Leading the OP (Operating Plan) process, managing financial consolidation (Actuals vs. Forecast), and ensuring budget alignment across teams. - Workload Optimization: Managing workload/workforce (WL/WF) consistency 2. Technical Integration & Stakeholder Alignment - Cross-Functional Collaboration: Acting as the bridge between Program, Finance, and Technical Domains to ensure alignment on budget, quality, and deadlines. - Technical Support: Providing the "Non-series" teams with deep-dive analysis and clarifications on complex technical and performance topics. - Community Engagement: Participating in Airframe Community meetings to capture inputs and ensure technical consistency. 3. Process Innovation & Continuous Improvement (Lean Mindset) - Operational Excellence: Streamlining, standardizing, and simplifying reports to enhance daily operations. -Automation & Tooling: Developing automated tools and clear process descriptions to improve efficiency and data accuracy (supporting systems like BOM One). - Action Tracking: Leading Monthly Review meetings Skills - Data Intelligence & Visualization: Looker Studio, Skywise (Aviation/Industrial Data Platform), Google Sheets (Advanced) - Automation & Low-Code Development: Google Apps Script, AppSheet - Strategic & Financial Management: Portfolio Management, Performance and Financial Management, - Engineering & Process Excellence: Improvement Process (Lean/Six Sigma), Engineering Topics - Leadership & Soft Skills: Strategic Communication, Negotiation, Problem Solving, Training & Development.
Results-oriented Data Analyst specialized in transforming complex datasets into actionable business intelligence. Expert in end-to-end data lifecycles, focusing on bridging the gap between technical metrics and strategic decision-making to drive operational excellence. Core Responsibilities Advanced Analytics & Visualization: Engineered and maintained high-impact Power BI dashboards to monitor global content moderation performance. Transformed raw contributor metrics into actionable insights, enabling leadership to optimize workforce productivity and quality. End-to-End Data Pipeline Management: Designed and executed robust ETL processes to measure operational results. Identified emerging data trends and scenarios, delivering strategic insights that led to a measurable improvement in operational KPIs. Database Architecture & Tooling: Developed custom data control tools and automated reports by interfacing directly with SQL databases. Optimized data modeling and query performance to ensure real-time accuracy for business-critical reporting.
A Technical Support Contact Manager plays a pivotal role in bridging the gap between complex technical operations and customer satisfaction. Also, Technical support for customers in resolving issues related to faults and breakdowns in telecommunications services. Knowledge about indicators of telecommunications area 1. Active Leadership & "Hands-on" Operation - Critical Call Handling - Agent Mentorship & Leadership - Real-Time Performance Monitoring - Quality Audits with Immediate Feedback 2. Strategic Process Improvement - Customer Journey Optimization - Self-Service Promotion - Feedback Loops 3. Stakeholder & Vendor Coordination - Field Ops Liaison - Third-Party & Vendor Management
Analytical Production Planning & Control (PPC) Analyst with extensive experience in demand forecasting and resource optimization across long, medium, and short-term horizons. Expert in leveraging Lean Manufacturing and Six Sigma methodologies to synchronize production schedules with inventory management, ensuring high operational efficiency and data-driven decision-making. Professional Experience - Strategic Demand Forecasting: Managed end-to-end production forecasting, optimizing manufacturing resources to align with market demand across multiple time horizons. - Inventory & Sales Analysis: Oversaw stock levels for raw materials and finished goods, integrating sales data to prevent bottlenecks and minimize carrying costs. - BI & Performance Management: Developed automated dashboards and KPIs to streamline information flow and support executive decision-making. - Continuous Improvement (Lean/Quality): Applied core quality tools (Pareto, Ishikawa, Control Charts) and Lean processes to identify variances, reduce waste, and improve production reliability. - Optimized Skills Section Planning & Strategy: Demand Planning, Supply Planning, Production Scheduling, Requirements Gathering, Business Process Improvement. - Data & Analytics: Power BI (DAX/Power Query), Statistics, Business Intelligence Tools, Dashboards, Intelligence Analysis, Microsoft Excel. Methodologies: Lean Manufacturing, Six Sigma, Lean Processes, Industrial Engineering, Quality Tools (Ishikawa, Pareto, etc.). - Leadership & Soft Skills: Problem Solving, Negotiation, Knowledge Sharing, Training, Communication, Organizational Skills.
Strategic Administrative & Financial Leader with a focus on operational audit and performance management. Proven expertise in leading store-level audits and orchestrating high-stakes accountability meetings for Grupo Mateus. Specialized in identifying financial deviations, enforcing compliance, and driving corrective actions by influencing store management and regional stakeholders to achieve excellence in retail operations. Core Responsibilities - Operational & Financial Audit Leadership: Led the auditing and monitoring of operational performance across regional stores, ensuring strict adherence to financial protocols and corporate KPIs. - Accountability & Performance Governance: Orchestrated results meetings where I held store leadership accountable for performance gaps, spearheading the creation of strategic action plans to resolve critical bottlenecks. - Strategic Advisor to Store Management: Acted as a key point of leadership for store managers, providing data-driven guidance and using analytical dashboards to drive the recovery of underperforming units. - Financial Oversight & Consolidation: Directed the consolidation of financial results, providing regional leadership with a high-level view of store health and implementing comparative analysis to benchmark store performance. Skills - Leadership & Governance: Operational Auditing, Performance Management, Stakeholder Influence, Accountability Leadership, Executive Reporting. - Financial & Business Intelligence: Financial Reporting, P&L Analysis, Goal Deviation Analysis, Data-Driven Decision Making, Business Insights. - Process Excellence: Six Sigma Green Belt, Lean Processes, Business Process Improvement, Industrial Engineering, Quality Tools (Ishikawa/Pareto). - Technical Mastery: Advanced Excel & Power Query (Automated Audits), DAX, Power BI, Statistics, Data Modeling.
Results-oriented Production Planning & Control (PPC) Professional with a strong background in production line supervision and people management. Expert in synchronizing manufacturing resources with market demand through advanced forecasting and SAP-integrated analytics. Proven track record in optimizing industrial workflows and leading front-line teams to achieve operational excellence and high-productivity targets. Core Responsibilities - Production Line Supervision & Leadership: Directed daily production activities and managed cross-functional teams, ensuring safety, quality, and strict adherence to manufacturing schedules. - Strategic Production Planning (PPC): Managed long, medium, and short-term production forecasting within Logistics Management, optimizing resource allocation to meet fluctuating demand. - Data-Driven Decision Support: Engineered advanced dashboards using SAP and Excel to monitor process performance, providing leadership with real-time insights for critical decision-making. - Process Excellence & Lean Integration: Applied Lean Manufacturing and Six Sigma methodologies during production planning to minimize waste, improve supply chain flow, and enhance factory throughput. Skills - Operations & Supply Chain: Production Planning & Control (PPC/PCP), Demand Planning, Supply Planning, Logistics Management, Production Supervision. Methodologies & Quality: Six Sigma Green Belt, Lean Manufacturing, Lean Processes, Industrial Engineering, Statistics, Problem Solving. - Technology & ERP: SAP, Infor ERP, Advanced Excel (Dashboards), Business Intelligence Tools, Analytical Skills. Leadership & Strategy: People Management, Training & Development, Business Insights, Communication, Organization Skills.