Greater Chicago Area
Experienced Human Resources Director with a demonstrated history of working in the events services industry. Strong human resources professional skilled in Management, Interviewing, Succession Planning, Recruiting, and Training.
We Don’t Capture The Moment, We Create It CMN connects fans with their favorite artists, sports teams and brands at thousands of live events around the world each year. The roster of current artists include superstars such as Marc Anthony, Juan Luis Guerra, Chayanne, Maná, Nicky Jam, just to mention a few. CMN is also at the forefront of bringing soccer to fans in the United States, staging multiple matches each year including games involving the Argentine Futbol Association (AFA) led by superstar Lionel Messi. CMN was founded in 2002 by entrepreneur and philanthropist Henry Cárdenas, a pioneer in bringing entertainment and sports to the United States. What started out as a series of small events at churches and university campuses around Chicago in the ‘70s has grown into an multi-million dollar company with over 100 full-time professionals and offices in Chicago and Miami. From the beginning, Cárdenas recognized the power of creating signature events that bring fans together.
• Developed, implemented and trained 110 employees on Policy and Procure and new Employee Handbook. • Implemented new PTO program for Exempt and Non-Exempt employees. • Implemented and trained drivers on DOT regulations. • Developed and implemented new recruitment plans and new scheduling for drivers, driver helpers and warehouse employees. • Continue to develop a “Safety First” culture by implementing and requiring accident investigations, witness statements, vehicle inspection checklist, mandatory drug screening after accidents and pre-employment physicals. •Advise management and supervisors concerning proper personnel supervision, discipline and evaluation practices. • Counsel employees, supervisors, or management regarding confidential or private/personnel issues or interpersonal problems and administer disciplinary procedures as needed.
• Insured compliance of all federal and state laws required by EEO, FLSA, FMLA, HIPPA, COBRA, ADA and OSHA • Recruit, select, orient and train employees for two facilities (Manufacturing & Distribution). • Research, organize, coordinate, manage and administer human resource functions, programs, policies, procedures, activities, and special events • Conduct full cycle recruitment • Extend employment offers and oversee successful passage of pre-employment testing (background check, physical, drug screening) • Manage performance evaluation program and review submitted documents for completeness, accuracy, and conformity with administrative guidelines • Advise management and supervisors concerning proper personnel supervision, discipline and evaluation practices • Counsel employees, supervisors, or management regarding confidential or private/personnel issues or interpersonal problems and administer disciplinary procedures as needed • Establish and interpret personnel rules and employee relations policies and research past practices and legal requirements when developing guidelines and making decisions. • Conduct and coordinate employee and supervisory training on programs such as Sexual Harassment, FMLA, Benefits, and Employee Self Service • Administer employee health benefit programs and coordinate opinion surveys. • Administer Workers' Compensation and Unemployment Insurance programs and respond to disability claims and questions • Provide leadership, coaching monitoring and feedback in areas relative to all benefit programs for all employees. Implement safety programs and investigate all near misses, OSHA recordable and non-recordable incidents • Helped designed and implemented training programs for management • Insure compliance with all EEOC and Affirmative Action requirements • Provide leadership, coaching monitoring and feedback in areas relative to all benefit programs for all employees •Employee Learning & Development
• Directly managed, administered and coordinated various human resources functions for the organization, which included recruitment, orientation (in both Spanish/English), training, employee relations, leave of absences (STD, LTD, FMLA) and overall support for the employee population. • Assisted the management team with issues concerning company guidelines, disciplinary actions, incentive plans, position analysis and other HR related issues. • Managed the payroll and timekeeper (Kronos) systems. • Responsible for the communication and enforcement of state and federal employment laws, as well as corporate policies and procedures. • Maintained all records relating to FMLA, LTD, STD, sexual harassment, monthly and annual turnover and quality hiring • Managed state and/or federal wage and hour investigations, EEOC charges and Sexual Harassment allegations. • Served as the head of the safety committee, as well as developed and administered training programs such as Sexual Harassment, Core Skills, forklift safety, 401(k) and Employee Stock Purchase Program. • Effectively implemented programs that subsequently lowered turnover from 148% to 28% • Reduced Workman's Compensation accidents by 30% with a cost savings of approximately $125,000 in one year. • Reduced Loss Time Hours by 20% and implemented a SHIN program to identify safety hazards before an accident or incident could occur.