Chandigarh, India
Resolved customer inquiries with prompt service Provided general information of products and services offered Advertised new promotions and used suggestive upselling for concessions service with an emphasis on courtesy. Assists customers with their orders and communicate positively in a friendly manner Take action to resolve problems quickly. Alert management or proper point of contact for help when problems arise. Maintain knowledge of current sales, promotions, policies, exchanges and security practice
Driving excellence in Branch Sales Processes across the BBH region through focused exception management and gap analysis. Enhancing performance of the Outbound Sales Team (OBST) at the regional level by fostering business discipline, strengthening execution, and maximizing revenue outcomes. Collaborating closely with the RBB Central SET team to implement strategic initiatives and deliver impactful improvements in the OBST channel. Passionate about combining process rigor with performance improvement to create sustainable business growth.
Complete Retail And Process responsibility for all Branches in state of Punjab, Himachal Pradesh Chandigarh And Haryana. Branch wise Liability, Assets & TPP budgets achievement. Responsible for execution of key management initiatives and increasing Bank's market share in the assigned geography. Responsible for Audit & compliance and to ensure that branches work within the framework of Regulators guidelines.
After almost 4 years, 8th was my last day at Rentomojo. Rentomojo has been an amazing experience and I will be forever grateful for the people that gave me the opportunity to make an impact.