Sat Swali

Service Management Professional

United Kingdom

About

I am a experienced Support Engineer with a demonstrated history of working in the public and private sector. Skilled in Active Directory, Office 365, Azure, Intune, SCCM, Citrix Administration, Windows 10 rollout deployments and strong 2nd Desktop/ Server Support . I had graduated from Arch apprenticeships which helped me form my career within the IT industry and aspire to progress my pathway in Cloud & VOIP technology

Experience

  • BT Group (Full-time · 4 yrs 8 mos)
    • Service Management Professional
      Jun 2024 - Present · 2 yrs 1 mo

    • RA 3rd Line IT infrastructure Engineer
      Aug 2022 - Jun 2024 · 1 yr 11 mos

    • Technical Support Professional (Cloud Communications)
      Nov 2021 - Aug 2022 · 10 mos

  • Mobility Specialist / Service Desk at Freshfields Bruckhaus Deringer
    Mar 2021 - Aug 2021 · 6 mos

  • Technical Support Engineer at The University of Law
    Dec 2020 - Jan 2021 · 2 mos

  • Tech Lounge Expert at Deutsche Bank
    Oct 2019 - Aug 2020 · 11 mos

  • IT Second Line Support at Anthony Collins Solicitors LLP
    Jul 2018 - Oct 2019 · 1 yr 4 mos