Gurugram, Haryana, India
About Me: I am a seasoned working professional majoring in Managing Call Centre, People Management, Customer Service and Digital banking and Insurance. I am working as Vendor Manager/Operation Manager with a demonstrated history of working in the financial services industry for over 10 years now, I started my career as a Sales consultant for selling banking products like Credit card, Saving accounts and Mutual funds etc. I have done my graduation in Bachelor of Arts focused in English Literature. I was also Certified in Lean Six Sigma Yellow Belt during my project management journey in my past encounters. I am passionate about sales excellence and thrive in dynamic and challenging environments. I believe in fostering a culture of continuous learning, accountability, and collaboration to achieve shared goals and objectives. My commitment to delivering results, combined with my strong interpersonal skills and strategic mindset, makes me a valuable asset to any organization. Let's Connect: I am always interested in connecting with like-minded professionals, industry peers, and potential collaborators. Whether you're seeking sales expertise, exploring partnership opportunities, or simply looking to network, I welcome the opportunity to connect and engage in meaningful conversations. Feel free to reach out to me directly or connect with me here on LinkedIn. Let's unlock new opportunities and drive success together!
Skills: -Contact centre head -Proven ability to exceed sales targets, Sales Strategy Development & Execution -Strong negotiation and closing skills -Extensive knowledge of sales techniques and strategies -Build and maintain relationships with key clients, understanding their needs and providing tailored solutions -Collaborate with cross-functional teams including marketing, product development, and customer service to deliver exceptional customer experiences -Results-oriented and customer-focused approach -Adaptability and resilience in a fast-paced sales environment -Training & Development Programs