Singapore
Aviation professional with experience spanning customer service, military aviation systems and airline operations control. I enjoy working in dynamic operational environments where quick thinking, adaptability and teamwork are essential. Passionate about aviation and driven by continuous learning, I thrive on the challenge that every day in operations brings.
Oversee real-time flight operations for the A320 and B787 fleet, ensuring safe, efficient and reliable network performance. Drive operational recovery, optimize resource utilisation and coordinate cross-functional stakeholders to minimize disruptions and maintain schedule integrity.
Assisted with day-to-day air defense operations, working efficiently and productively with all team members. Knowledgeable on military bases within Singapore. Self-motivated, with a strong sense of personal responsibility. Worked effectively in fast-paced environments. Skilled at working independently and collaboratively in a team environment. Demonstrated strong organizational and time management skills while managing multiple projects. Worked flexible hours across night, weekend, and holiday shifts.
Assisted large volume of passengers every day with positive attitude and focus on passenger satisfaction. Maintained a high level of professionalism when interacting with customers, ensuring positive experiences. Handled passengers complaints professionally, resulting in satisfactory outcomes and positive feedback. Responded to passengers requests for products, services, and company information. Collaborated with team members to optimize workflow efficiency.