Morrisville, North Carolina, United States
Around 10 years of experience, as a software developer, in Functional Specifications, Analysis, Design, Modeling, Development, Configuration, Management and implementation of various intranet, client-server and web enabled applications. Good experience in full life-cycle development using Object Oriented Programming concepts. 7+ years of Experience with Microsoft Dynamics CRM 2011, 2013,2015,2016 & Dynamics 365, PowerApps and Power Automation tools. Working experience with Dev Ops Automation tools Jenkins, Power Shell Script and Ansible. Manage the customizations, extensions and integration of the CRM applications. Expertise in developing, debugging and deploying plug-ins, custom workflow activities and java script extensions for MS Dynamics CRM. Experience in fostering and developing client relations, providing end user training and innovative technical solutions, conducting software demonstrations. Experience in several custom dashboards with various degrees of complex visualizations using charts and reports.
Involved in requirement analysis, designing and development, deployment. Involved in Configuring, Customizing & administering MS Dynamics 365 Online version. Created Custom Forms and integrated with CRM. Worked on Power Automation tools. Worked on POC for migrating fax related documents to Dynamics 365. Worked on Managed and Unmanaged solutions. Worked on integrating data from third party systems to Dynamics 365 with the help of Power Automation Flows. Worked on Microsoft Power Pages in Power Apps. Worked on Custom connectors in Power Platform to connect with third party API’s. Created connection references in Power Platform integrated with Power Automation flow to retrieve the data. Created Microsoft flows in Power Automation tool for scheduling daily jobs based on business requirements. Worked on Canvas Apps and Model Driven Apps in Power Platform. Worked on Embedding Canvas Apps on Model Driven Apps based on Business requirements. Created Custom security roles as per business requirements. Worked on Creating new environments with Dataverse in MS Power Platform. Worked on Validating Migrated data with the help of advance find feature in Dynamics 365. Deleted the bulk of records for entities with the help of Bulk Record deletion job. Created Lookup criteria conditions based on business requirements. Customized Dynamics 365 application based on the business requirement.
Involved in requirement analysis, designing and development, deployment. Involved in Configuring, Customizing & administering MS CRM 2016 On-Premise version & Dynamics 365 Online version. Used Advanced Find feature of MS Dynamics CRM 2013 online and created multiple views of System entities Created Custom Plugins with CRM. Created Custom Forms and integrated with CRM Used CRMSDK to perform operations on CRM Entities. Customized MS Dynamics CRM 2016 application based on the business requirement. Working experience with setting up Claims Based Authentication and IFD to for Deploying CRM solution in Mobile/IPAD. Worked on Server-Side Synchronization to send out an email notification. Configured and customized CRM using web-based administration tools (form layout, workflow design, Web Resource, Iframe and view creation, etc.) Created Read only admin security role & different security roles as per Business requirement. Running Console Application for assigning Coverage team records to Different Users in CRM 2016 application. Trained end users on Dynamics 365 Application. Worked On Different Customizations and Configurations on Dynamics 365. Worked on TFS to maintain source control. Worked on Fetch XML reports.
Involved in Analysis, Design, Coding and Testing and Maintenance phase of the project life cycle. Created several plug-ins and workflows for enhancing the system and maintain data integrity. Involved in Dynamics CRM Data Capture, integration, auditing, Data Mapping, Importing Data and the Creation of Interfaces. Developed custom entities, entity attributes, customizing Forms, Lookup fields, Views, Ribbons and Sitemaps. Configured Service contracts, debit memos, billing plans, item category and item category group and item category determination. Mapped client's business process into CRM business solutions & configuration of CRM System in different scenarios. Involved in Data Migration to the cloud using Scribe for Dynamics 365. Involved in the handling, Data Services Custom configuration, Data service entity mapping / entity mapping attributes / entity mapping relations and metadata manager Used Advanced Find the feature of MS Dynamic CRM and created multiple views of System entities. Involved in Data integration between Dynamics 365 and SAP. Worked on Dynamics 365 Version 9, upgraded to V 9.xx from V 8.xxhe business transformation team and the SAP technical team to review and support best practice for implementing the requirements. Extensive use of Visual Studio 2017 for developing and modifying the plugins and Web services using C# and .Net. Great knowledge on XRM toolkit, debugging on server using Remote Debugger and Plugin Registration tool for debugging using profiler. Using the XRM Toolkit to integrate with CRM Web services - REST / SOAP based integration with Jscript. Customized MSCRM form On Load, On Save Status changes events with JavaScript and JQuery. Developed the project modules using SCRUM methodology (Planning, Sprint Cycle, and Closure). Preparation of Configuration documents, Testing Cases Documents as per the project specifications. Responsible for application code and version control using TFS.
Customized MS Dynamics CRM application based on the business requirement. Customized Workflows and Plugin for automated processes, based on the requirement from sales and marketing department to increase visibility and efficiency. Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM. Involved in analysing the Business Process, Requirements gathering and Project Planning. Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2015 as per the Business Process. Created Organization, Business Units and Teams and formed their relationships. Created several client-side extensions using JavaScript, CSS and HTML. Developed Custom SSRS Reports and embedded into MS CRM Application under Custom Reports Category. Consumed and Exposed Dynamics CRM APIs for Custom API development. Customized Service module and contract templates, entitlement templates, Service Level Agreements and product catalogue according to the business process. Responsible for Configuration of MS Dynamics CRM with Microsoft Outlook 2015. Imported Contacts from existing application into MS Dynamics CRM 2015 using the WCF Service. Worked on setting up the relationship between System & Custom entities.
Responsible for understanding and analysing the client’s requirement and involved in GUI designing of the application Created the custom data component using ADO.NET to perform database operations Created more than 15 normalized data tables, 150 stored procedures in the oracle database. Involved in the design and development of WinForms using VB.Net Created the custom security component using VB.NET to encrypt and decrypt data Implemented tracing using Trace listeners and Trace switches and configured the application for debugging Created login XML Web Service that handles the primary authentication, availability of licenses and generation encrypted key, which would be used for many operations Implemented Custom Error handlers, Custom Exceptions, Custom Error Pages Written e-Mail scheduler application in ASP.NET to deliver messages to users on a specified date Built customized Data Grid control with ascending & descending sort features on each column Extensively used Crystal Reports to generate billing, activity, historical reports Used JavaScript for client-side validations wherever necessary along with .NET validation controls Followed N-Tier Architecture development which involves Presentation Tier, Data Access Tier, Business Tier, Database Tier Closely interacted with the QA team and updated Rational Clear Quest system after resolving the bugs