United States
Senior Technical Program Manager with 15 years of experience delivering data platforms, supply chain technology, WMS/OMS/ERP, logistics, and enterprise systems programs. Recent work includes AI/ML tools, Snowflake/ETL pipelines, SAP data integration, KPI dashboards, and automation solutions at Nissan North America. Delivered measurable business impact including $1.5M annual savings, 15,000+ buyer hours saved, and 10–15% warranty claim reduction. Core strengths: Technical Program Management, Data Platforms, Supply Chain Technology, Logistics, WMS, OMS, ERP, Snowflake, SQL, Python, Azure AI, Power BI, JIRA, Confluence, Agile, PMP, CSM. Target roles: Senior TPM, Program Director, Director Technical Program Management, Data Platform TPM, Supply Chain Technology Program Manager, Enterprise Systems Program Manager.
- Led AI/ML, GenAI, data platform, and supply chain technology programs across procurement and enterprise data teams. - Built and delivered Python, Streamlit, Azure AI, Snowflake, SAP, and ETL-based solutions for buyer productivity and KPI visibility. - Delivered automation and analytics programs saving $1.5M annually and 15,000+ buyer hours. - Improved warranty and operational insights, contributing to 10–15% reduction in warranty claims. - Managed cross-functional delivery across business, data engineering, analytics, and vendor teams using Agile/JIRA.
ODW Logistics — WMS, OMS & 3PL Supply Chain: Körber HighJump WMS, OMS, TMS, ServiceNow · 8+ pods · 200+ enterprise clients · CAB release management · backlog ownership · 20% incident reduction via WMS-ERP-TMS integration testing. State of Maryland — MMIS & Provider Portal (Dept. of Human Services): 10-member cross-functional team · Provider Portal, Eligibility, Finance, Claims, MMIS · Agile Scrum Master · Azure DevOps, SQL, Selenium, SOAP UI · defect lifecycle · release readiness. State of Delaware — MMIS, Integrated Eligibility & IAM: MMIS · SailPoint IAM · Medicaid, SNAP, TANF, LIHEAP, Child Care · CMS-compliant reporting · RAID governance · Agile delivery. Ohio National Financial Services — ALIP (HIPAA-Regulated): ALIP life insurance platform · policy administration · underwriting · HIPAA compliance · RAID logs · risk documentation. T. Marzetti — ERP, Data & Analytics: Power BI · iCIMS · Conga · SureCloud · Oracle · SAP · cloud vendor coordination · 25 legacy systems · 190+ users · global food manufacturer. Retail — Big Lots · Abercrombie & Fitch · Express · Ascena: OMS, WMS, POS stabilization · $40M inventory discrepancy resolution · Teradata→Snowflake migration · 30% fulfillment accuracy lift · Klarna BNPL integration · $19M revenue impact · Mirakl marketplace · POS test lab · Agile, RAID, RCA.
Product Manager / Scrum Master – Informatica MDM, ERP & Supply Chain Data Platform: Owned product strategy and Agile delivery for the Informatica MDM ECM/PIM platform supporting DC operations, inventory management, and supply chain fulfillment across wholesale distribution. Led integration between Informatica MDM and the legacy IBM AS/400 OMS, building data sync interfaces and transformation rules to keep product master data, UOM standardization, and inventory accuracy consistent across modern and legacy systems. Partnered with DC Operations and warehouse stakeholders to translate requirements into MDM specifications and sprint-ready user stories. Implemented CI/CD-enabled deployment pipelines for MDM configuration releases, established SLA/SLO targets for batch interface latency and data sync reliability between AS/400 and Informatica, and drove DevOps practices including automated testing and rollback procedures for integration releases. Drove alignment across MDM, ERP, AS/400 OMS, and WMS systems, improving master data accuracy and downstream fulfillment performance.
LyondellBasell (LYB): Led SAP program delivery for a global petrochemical manufacturer, managing SAP ECC implementation and enhancement scope, schedule, budget, and cross-functional delivery across Finance, Supply Chain, and IT teams. Drove SAP integration testing, defect triage, and production cutover governance; established SLA/SLO/SLI metrics for system uptime, batch job reliability, and incident resolution to drive post-go-live operational accountability. Abercrombie & Fitch: Led Manhattan Associates WMS and Oracle Retail suite integration (RMS, Retek Distribution, PLM) with downstream OMS, coordinating receiving, inventory, picking, and shipping workflows with merchandising, distribution, and product lifecycle data flows across distributed onshore-offshore teams in the US, India, and Canada. Built and maintained CI/CD pipelines (Jenkins, Selenium, Cucumber) with automated regression gating, reducing release cycle time and production defect escape rate. Implemented DevOps practices across build, test, and deployment stages, including environment provisioning, automated smoke tests, and rollback procedures for WMS-RMS-OMS-PLM integration releases. Defined SLAs, SLOs, and SLIs for integration uptime, batch interface latency, and defect turnaround, driving release governance and CAB approval readiness. Conducted SOAP/REST API testing and ETL/data validation across cross-system interfaces; led release retrospectives and RCAs to improve delivery predictability across both engagements.
Clients : AERLINGUS, TARGET, CAPITALONE , Lbrand Technical Project Lead – Enterprise Supply Chain, ERP & QA Automation: Led automated test delivery and ETL/data validation across Capital One, Target, L Brands, and Aer Lingus, coordinating onshore-offshore teams across Ireland, USA, and India in regulated financial services, retail, and aviation environments. Built and maintained automated regression suites using HP QTP/UFT (VBScript), integrated into nightly build pipelines (Jenkins/Hudson) to support continuous test execution ahead of production releases. Led SOAP/WSDL web service testing and integration stubbing with third-party systems for Capital One loan origination platforms; managed ETL pipeline validation (Informatica/SQL) across enterprise data integration workstreams. Defined SLAs, SLOs, and SLIs for defect turnaround, test cycle duration, and release readiness, driving environment provisioning, test data management, and release governance across distributed delivery teams. Maintained RAID logs, financial tracking, and executive status reporting; coordinated cross-functional dependency resolution between development, QA, compliance, and business teams to protect sprint velocity and release timelines.