Chicago, Illinois, United States
Over twenty years of experience in program and project management, plus a Master of Arts in Counseling and Licensed Professional Counselor. Project management experience includes streamlining programs and processes to facilitate consistent growth and management of millions of dollars in budgets. Strong leader, enthusiastic collaborator, and independent worker with an eye on details and results. Clear and consistent communicator able to make quick decisions and take projects from concept to completion.
- Project management: Operations management and process improvement for academic programs - Product ownership: 190+ course offerings in 35+ departments and 500+ people in 740+ hiring assignments, a 100% increase in staffing since 2019 - Stakeholder collaboration: Work with departments and instructors to coordinate course offerings; manage and distribute course and payroll information to various areas for admissions, hiring and payroll, our website, and the registrar - Recruitment and engagement: Manage the recruitment and hiring of course assistants for 100+ courses, ensuring compliance with collective bargaining agreements - Program management: Full management of College Bridge program- applications, admissions, budgeting, placement, and advising - Currently overhauling the hiring process and coordinating a move into Smartsheets for greater collaboration and streamlining
- Project management: for the Office of the Dean, coordinating major academic and administrative functions for the school - Curriculum development: Develop a framework for a new Honors curriculum for Finance majors and minors - Advocacy: Evaluate and/or facilitate academic concerns such as prerequisite waivers, consortium agreements, credit transfers, student grievances, and academic standing - Program management: Maintain academic catalog and design graduate-level graduation maps - Training: Acted as interim graduate advisor and trained new graduate academic advisor - Staff supervision: Supervise 4 clerical staff and 12 graduate assistants - Consultant: Advise the graduate admissions counselor on admissions decisions - Facilitate the faculty tenure and promotion process
- Managed the program of 170 students alone at two separate times within the first fifteen months of employment for a total of five months - Drove institutional reframing of the program, including: • Inclusion of the program into university degree auditing system • Redesign of the web presence to be listed with other academic programs • Enshrining expectations such as credit, GPA, and grade requirements in the academic catalog to reinforce academic integrity - Designed and implemented new initiative that increased program flexibility and students’ ability to complete - Designed and built tools, including a comprehensive database, to increase efficiency and facilitate reporting - Provide comprehensive academic advising for over 150 students across many schools, disciplines, and departments within the university - Identify topics, departments, and faculty for compelling course offerings - Present workshops on writing and managing theses
- Evolution: Administrative Assistant to Program Administrator to Admissions Coordinator II to Assistant Director - Counseled 800+ students per season on application and programming, a 300% increase over 2005; customer count over 2,000 per season, including potential applicants, families, schools, recommenders, and supporting foundations - Evaluated 450+ applications for admissions and manage their enrollments, registration, housing, and billing - Evolved and streamlined admissions processes and website design to enable 300% growth in admissions, and facilitate clarity and convenience for students and their families - Assessed and responded on a continual basis to the needs of constituents- families, programs, university and academic departments, and faculty - Designed and maintained a statistical model of application and enrollment trends - Hired and collaborated with residential staff to provide and improve student services and campus experience
- Designed, implemented, evaluated, and presented a school-wide guidance curriculum needs assessment with 50% response rate - Managed a caseload of over thirty individual students - Ran two grief support groups for loss of a parent - Stepped up as needed during three periods when full-time counselors were on leave
- Counseled individual students - Created a successful art therapy technique based on one student’s need and an identification activity of admired characters for two social/ interpersonal skills groups - Implemented established techniques such as the family aquarium - Facilitated two social/ interpersonal skills groups for third graders