Sarah Armenio

Director, Product Management @ Hyland | Healthcare Technology Product Leader

Cleveland, Ohio, United States

About

I’m a senior product leader who builds high‑performing teams and has extensive experience building large scale enterprise applications that transform how clinicians and operational teams work in complex healthcare environments. My career has been shaped by a deep respect for the realities of care delivery and a belief that technology should reduce cognitive load, strengthen safety, and empower the people who keep hospitals running. I specialize in leading product organizations at the intersection of clinical workflow, regulatory rigor, AI innovation, and enterprise‑scale digital transformation. Whether I’m shaping product strategy, building a new team from the ground up, creating a new innovative solution, or aligning internal teams and customers around a shared vision, my focus is always the same: create clarity, build trust, and deliver meaningful outcomes. Expertise includes: - Discovery, development, and launch of v1 AI-powered SaaS solutions on low-code platforms - Agentic AI, LLM, NLP, and IDP technologies baked into products that are intentionally workflow‑first, not technology‑first - Cross-functional team leadership to deliver customer-centric, sustainable, enterprise products and solutions - Align industry needs and technical requirements that scale and can be delivered globally - Empower product teams - Strategic market plans, business plans, and product roadmaps

Experience

  • Hyland (15 yrs 1 mo)
    • Director, Product Management
      Mar 2026 - Present · 5 mos

    • Senior Manager, Product Management
      Mar 2021 - Mar 2026 · 5 yrs 1 mo

      ​Build high‑performing product teams and deliver clinically integrated digital solutions that improve safety, efficiency, and patient outcomes. I spearhead the growth of Hyland's healthcare product portfolio to enhance our market presence and solve customer problems that lead to better patient and business outcomes. --Lead teams in the creation and market launch of AI-powered solutions on a new low-code, API-first platform, including an Intelligent Document Processing (IDP) with agentic AI and NLP engines to process hospital medical records and correspondence and reveal insights in unstructured content. --Works cross-functionally to create repeatable, desirable, valuable, and sustainable healthcare products to take to market. Remove obstacles, set team vision, and ensure accountability, quality, security, and compliance for work products that align customer goals with technical requirements to be successful around the world. --Deeply understand customer goals, healthcare IT products, subject matter, industry requirements, obstacles, and gaps to define business and technical requirementsfor our solutions and R&D. Drove strategic direction and vision for AI-enabled solution portfolio aligned with P&L. --Operate as a thought leader for corporate business plans and strategic market approaches with focus on the healthcare segment. Coach, empower, and build effective product teams leveraging individual strengths to build innovative solutions. Lead Hyland’s solution portfolio vision and roadmap in alignment with platform Product Managers. Work directly with large and medium sized acute care hospitals.

    • Manager, Solutions and Product Management
      Jan 2019 - Mar 2021 · 2 yrs 3 mos

      —Designed, built, and implemented Hyland’s first intelligent document processing solution for medical records using machine learning at a top ranked hospital in the US. The solution contributed new revenue and resulted in significant ROI for customers. --Provided leadership and mentorship to solution architects and product managers, ensuring strong execution from design to delivery and customer enablement. Empowered team to collaborate with internal and external stakeholders (customers, Product Management, R&D, UX, Implementation/Services, Sales, etc.) to design and create high value, repeatable, and innovative software, data, and technology solutions on the Hyland platform. --Curate and manage the solution portfolio for the healthcare vertical. Prioritize solutions for development that align to corporate strategy based on market and competitive analysis and potential business value. Collaborate with business leaders internally and externally to create and align business plans, strategic goals, and operational role clarity.

  • getWITit - Cleveland (3 yrs 10 mos)
    • Co President
      Jan 2024 - Dec 2025 · 2 yrs

    • Events and Conference Co-Manager
      Mar 2022 - Dec 2023 · 1 yr 10 mos

      Board member and committee co-leader for the Cleveland chapter's annual conference. With the help of an amazing commitee and volunteers, we ran the 2022 and 2023 conferences for 300+ attendees, 40+ speakers with technical workshops, talk sessions, and sponsor engagements to empower and celebrate women in tech.

  • Department of Biomedical Informatics at The Ohio State University
    Feb 2009 - Jun 2011 · 2 yrs 5 mos

    Compose, edit, and test technical documentation of caGrid middle-ware and infrastructure. Collaborate with colleagues to investigate new technologies and troubleshoot issues as part of the caGrid Knowledge Center. Create, moderate and maintain numerous wikis powered by Confluence. Perform system administration duties including application upgrades of Jira.