Sarah T.

Hotel & Tourism Development | Revenue Strategist | Tertiary Lecturer

Greater Sydney Area

About

A results-driven leader with 20+ years of experience spanning hotel development, feasibility analysis, revenue strategy, stakeholder engagement, higher education, and group-level People & Culture leadership. Skilled at evaluating hotel projects from concept to execution, delivering feasibility studies that inform investment decisions, and driving asset strategies that maximize long-term value. Partnering directly with senior executives of ASX-listed companies, I’ve led as well as contributed to remediation milestones and aligned corporate and property priorities to support sustainable growth. My career journey includes roles with global brands such as Hyatt, Marriott, and American Airlines, as well as sales positions in wholesale and corporate travel. With deep expertise in revenue management and hotel operations, I navigate complex tendering processes with precision while ensuring service excellence and stakeholder satisfaction. Recognized for building strong networks, I thrive in environments where collaboration, culture, and commercial insight drive performance and where reputation is paramount. To reinforce my experience, I hold a Master of Business (majoring in Hotel Leadership) from Southern Cross University and a Hotel Real Estate & Asset Management Certificate from Cornell University.

Experience

  • People Projects Analyst at The Star Entertainment Group
    Oct 2025 - Present · 10 mos

    As a part of the Group P&C Leadership team, I act as a Chief of Staff of People & Culture team at Group level, reporting directly to the Group Chief People Officer. I provide executive-level support, strategic counsel, and oversight of departmental initiatives. I partner with senior People & Culture leaders to drive strategy, enhance cross-functional collaboration, and reinforce organizational resilience. I coordinate group-wide People & Culture projects and lead several initiatives tied to remediation plan milestones, ensuring delivery of critical outcomes and compliance with organizational commitments.

  • Sessional Lecturer at Le Cordon Bleu
    Aug 2025 - Present · 1 yr

    (Casual hours during term only) As a sessional lecturer at Le Cordon Bleu, I teach various units within the Bachelor of Business degree, focusing primarily on hospitality management strategy. My role involves delivering dynamic course content and creating assessments that not only engage students but also prepare them for real-world challenges in the hospitality industry. I aim to instill a deep understanding of the global hospitality landscape, ensuring students are well-equipped for their future careers.

  • Project Manager at ESG PLUS
    May 2025 - Aug 2025 · 4 mos

    4 month contract encompassing: * Project management of milestones and timelines for NABERS certifications for hotels * Creating a full business development plan including short, medium & long term milestones * Review and implementation of automation and innovation tools to streamline internal processes

  • Subject Coordinator (Unit Assessor/Moderator) at TAFE NSW
    Jan 2025 - Apr 2025 · 4 mos

    Charged with overseeing the design, delivery, and quality of the Sales Management unit in the Bachelor of Business undergraduate program, ensuring alignment with institutional policies and academic integrity standards. My role includes developing curriculum, supporting teaching staff, moderating assessments, and implementing continuous improvements to enhance student learning and engagement. • Designed and developed unit curriculum, assessments, and learning objectives in compliance with TEQSA guidelines. • Led unit administration, including managing learning resources, and ensuring timely grading and student support. • Conducted unit reviews, monitored student progress, and implemented continuous improvements to enhance learning outcomes. • Ensured academic integrity, compliance with assessment policies, and effective communication with teachers and the faculty.

  • Senior Consultant (Development & Asset Management) at Axsia HTL
    Jul 2024 - Apr 2025 · 10 mos

    Axsia HTL prides itself on hotel asset management but offers a diverse range of complementary advisory services across the entire investment lifecycle. We are a dynamic group of highly qualified individuals with years of experience in hotel, tourism and leisure industries, major global hotel brands and consulting. Our approach when working with our clients is to immerse ourselves in the guest’s journey and understand the attractors that will encourage repeat visits. We create experiential hotels to ensure longevity and continued returns on the owners’ investment. While focusing on profit and cashflows, we are not short-term marginal cost cutters. We focus on asset value creation and we have an impressive portfolio to attest to our capabilities. Primary focus was on financial analysis and report writing for both arms of consultancy: development feasibilities and Asset Management. • Reviewed and refined annual budgets for owner approval, ensuring accuracy and alignment with financial goals. • Assisted in the asset management of five properties, serving as the primary content creator for monthly and quarterly owner reports. • Contributed to development feasibility projects by generating 5-year and 10-year financial projections.