Sarah Melendez

Service Coordinator II at Crestwood Behavioral Health

San Diego, California, United States

About

Second-year Master of Social Work (MSW) graduate student working toward licensure as a Clinical Social Worker, with a focused interest in behavioral health services. Experienced mental health professional with over six years of experience providing support to individuals across the lifespan with psychiatric conditions, including schizophrenia, schizoaffective disorder, bipolar disorder, and related diagnoses. Demonstrates a consistent commitment to client-centered care and ethical practice. Brings strong leadership, communication, and time-management skills, supported by a solid academic foundation in psychology. Utilizes a strengths-based approach to assess client needs, promote resilience, and support meaningful outcomes. Dedicated to delivering compassionate, high-quality care while adhering to organizational policies, professional standards, and best practices in mental health services.

Experience

  • Crestwood Behavioral Health, Inc. (Chula Vista, California, United States)
    • Service Coordinator II
      Mar 2025 - Present · 1 yr 4 mos

    • Service Coordinator
      Apr 2022 - Mar 2025 · 3 yrs

      -Assesses clients with various mental health conditions to identify individual problem areas necessitating treatment and complete assessments weekly to determine progress or hindrances -Assists persons served with building interpersonal and communication skills needed to be successful in the community through various tools such as interventions, groups, and community reintegration -Demonstrates proper use of the Columbia-Suicide Severity Rating Scale (C-SSRS) upon admission -Coordinates quarterly interdisciplinary team meetings and discharge planning efforts between the multidisciplinary treatment team -Coordinates the overall treatment plan implementation for the client on the unit, working closely with nursing staff, recovery coaches, and case management teams to ensure continuity of treatment efforts.

  • Case Manager II at Telecare Corporation
    Nov 2020 - Mar 2022 · 1 yr 5 mos

    San Diego Emergency Non-Congregate COVID-19 Shelter -Collaborated within an interdisciplinary team to create a Recovery Plan for the client. -Provided appropriate interventions in crisis situations and completed risk assessments through a client centered approach. -Coordinated transitions to higher and lower levels of care when applicable -Built and maintained good working rapport with clients to help them with daily challenges during isolation, including but not limited to; mental health, activities of daily living, essential appointments and referrals. -Ensured all documentation was completed in a timely manner while following HIPPA, Telecare, and county guidelines. -Provided and documented quality and quantity of direct services as required by program standards -Proper use of screening tools such as the Columbia screening and Cage. -Knowledgeable in community resources to provide to members within our program including but not limited to mental health, substance use, and housing

  • Sandwich Artist at Subway
    Oct 2017 - Mar 2020 · 2 yrs 6 mos

    -Prepared food according to company procedures and client requests in an accurate and timely manner. -Provided exceptional customer service through greeting, serving guests, and problem solving any concerns. -Adhered to closing manager responsibilities by reconciling end of day point of sales, managing inventory and generating reports to procure additional supplies and food as needed. -Reported data to Subway HQ and utilized data for monthly and quarterly reports.